Supervisor Service Coordination ECSC
- Location
- Pittsburgh Mercy - Reedsdale Center
- Listed
- 2 days ago
About the role
Employment Type: Full time
Shift: Day Shift
Position Purpose
The ECSC Supervisor will lead the daily operations and overall performance of the Enhanced Clinical Service Coordination (ECSC) Team, ensuring the delivery of high-quality, recovery-oriented, person-centered, and evidence-based services for adults living with serious and persistent mental illness. Provide clinical leadership, supervision, coaching, and performance accountability to staff while fostering a culture of excellence, professional growth, and continuous improvement.
What You Will Do
- Provide direct supervision, clinical consultation, coaching, performance management, and professional development to ECSC staff to support high-quality service delivery and workforce engagement.
- Lead multidisciplinary treatment team meetings and coordinate comprehensive care with psychiatrists, nurses, therapists, peer specialists, Service Coordinators, providers, and community partners.
- Ensure adherence to Medicaid, DHS, accreditation, documentation, and organizational standards while promoting regulatory compliance and best practices.
- Recruit, onboard, mentor, and retain high-performing team members to support operational excellence and staff development.
- Monitor productivity, quality indicators, service outcomes, and key performance metrics to drive continuous improvement and program effectiveness.
- Serve as a clinical resource and provide guidance during complex cases, crisis situations, hospitalizations, and transitions of care.
- Foster and maintain collaborative relationships with internal and external stakeholders to improve access to services, continuity of care, and consumer outcomes.
- Participate in a weekly on-call rotation, serving as the administrative backup for on-call staff and supporting timely response to operational and clinical needs.
- Support the development, training, and supervision of graduate-level interns, promoting professional growth and adherence to clinical standards.
Minimum Qualifications
- Master's in Human Services (degrees such as Clinical Mental Health Counseling; Social Work; Psychology; Marriage, Couples and Family Counseling, etc.) and 3 years (1 as a supervisor/lead) relevant experience in area of clinical or related direct service expertise.
- Must hold an active, unrestricted, independent license in their specific mental health discipline (e.g., LCSW, LPC, LMFT, or Licensed Clinical Psychologist).
- Strong clinical assessment, supervision, leadership, and decision-making skills.
- Knowledge of serious mental illness, recovery-oriented services, psychiatric rehabilitation, crisis intervention, and community behavioral health systems.
- Excellent communication, collaboration, problem-solving, documentation, and technology skills.
- Act 33/34 and FBI clearances
- Pre-Employment Drug Screen
- Valid driver's license
Additional information
SCHEDULE: (exempt) - 40-hour work week, primarily Monday-Friday with flexibility to meet consumer needs. Some non-traditional hours (evenings, weekends and holidays) may be required (though rare). Will provide on-call support on a rotating basis, as part of a team.
Comprehensive Benefit Package starts Day 1 of employment
Medical, Dental, Vision; Life Insurance, 403B with employer match; Paid Time Off (PTO); Paid Holiday Days; Plus more………
About Pittsburgh Mercy
We are a community-based health and human services organization using person-centered care to treat our area's most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care.
Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help - and hope - to people who are experiencing: Mental illness and substance use; Physical health needs; Intellectual disabilities; Traumatic events or circumstances, including homelessness + abuse
Equal opportunity and legal notices
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
From Trinity Health's careers page, first listed on Rolev.ai on November 8, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Supervisor Service Coordination ECSC role at Trinity Health, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Common questions
Where is the Supervisor Service Coordination ECSC job at Trinity Health located?
This Supervisor Service Coordination ECSC position at Trinity Health is located in Pittsburgh Mercy - Reedsdale Center. Always check Trinity Health's application page for specific state eligibility or relocation policies.
How do I apply for the Supervisor Service Coordination ECSC position at Trinity Health?
This listing links directly to Trinity Health's Workday application page. You can apply directly on Trinity Health's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.