Supervisor, Shipping

About the role

Workwear Outfitters has a strong legacy of building innovative and authentic market-right products and is a leading supplier of work apparel and footwear for diverse occupations in industries such as automotive, manufacturing, oil and gas, utilities, government, food services, telecommunications, hospitality, and many more. Workwear Outfitters is based in Nashville, Tennessee with over $800 million in sales and we employ more than 5,800 people in facilities spanning the globe.

Brands under the Workwear Outfitters umbrella include Red Kap®, Bulwark®, Image Authority®, Kodiak®, Terra®, Liberty ®, Work Authority®, Workrite ® Fire Service, Chef Designs®, Criticore ®, OOBE®, and Horace Small®. Workwear Outfitters is also the exclusive licensee for Dickies® apparel in the B2B channel.

Our Purpose: "We champion and empower workers who make our world work better"

Major benefits include medical, vision and dental, Life and Disability coverage.

Other benefits included

401K, Tuition reimbursement, Employee Assistance Program, Flexible Spending Accounts, and many others.

Jo b Description

This position exists in to provide leadership and efficient workflow within the distribution center.

Job Title: Supervisor, DC Department: Shipping

Job Summary

Reports to the DC Distribution Manager. The Shipping Supervisor is responsible for overseeing the daily shipping operations within the distribution center, ensuring customer orders are processed, shipped, and billed accurately and on time. This position provides leadership to the shipping team, coordinates workflow across departments, manages inventory and payroll functions, and promotes a safe, efficient, and productive work environment while meeting company standards and customer expectations.

Supervisory Responsibilities

• Supervises, coaches, and supports shipping team members to ensure efficient daily operations.
• Assigns and monitors daily workloads to meet shipping schedules and productivity goals.
• Coordinates employee schedules, attendance, and vacation requests to maintain adequate staffing levels.
• Addresses employee concerns and recommends corrective or disciplinary actions in accordance with company policies.
• Promotes a safe, organized, and productive work environment by ensuring compliance with company policies and safety procedures.
• Collaborates with management to identify opportunities for process improvements and increased operational efficiency.

Duties/Responsibilities

• Supervises staff. Coordinates schedules and vacations to ensure daily work is completed
• Completes annual performance evaluations.
• Perform these and other tasks as assigned.

Required Skills/Abilities

• Strong leadership, coaching, and team supervision skills.
• Knowledge of warehouse, distribution center, and order fulfillment operations.
• Experience managing loose pick operations and order processing workflows.
• Ability to plan, prioritize, and coordinate multiple tasks in a fast-paced environment.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Problem-solving and decision-making abilities.
• Attention to detail with a focus on accuracy, productivity, and quality.

Education and Experience

• High school diploma or GED required.
• Minimum of 3-5 years of experience in warehouse, distribution center, or logistics operations.
• At least 1-2 years of supervisory or team lead experience in a warehouse or distribution environment.
• Experience overseeing order processing, loose pick operations, and workflow coordination.
• Experience training, coaching, and developing warehouse associates.

Physical Requirements

Ability to stand and walk for extended periods throughout the workday.

• Ability to lift, carry, push, and pull up to 50 pounds, with or without reasonable accommodation.
• Ability to bend, stoop, kneel, reach, and twist frequently.
• Ability to climb stairs and work in a warehouse/distribution center environment.
• Ability to operate standard office equipment and warehouse technology, including computers and handheld scanners.
• Ability to read shipping documents, labels, and computer screens.
• Manual dexterity to handle paperwork and operate warehouse equipment.
• Ability to work in varying warehouse conditions, including exposure to dust, noise, and changing temperatures.
• Ability to safely navigate a fast-paced warehouse environment.
• Ability to work overtime, weekends, or flexible schedules as needed to meet business demands