Supervisor, Technical Customer Care
- Location
- Minneapolis, MN · On-site
- Job type
- Full-time
- Level
- Lead / Staff
- Listed
- 31 days ago
Skills & highlights for this role
- technical customer support
- SLA management
- team coaching
About HHAeXchange
HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.
The Supervisor, Technical Customer Care will lead, coach, and mentor Technical Customer Care representatives to ensure enhanced performance, growth, and development. This supervisory role must have strong communication skills and deliver SLA performance while driving the company core values. This is a front-line leadership position where you will directly manage 12-15 Technical Support staff
This is an on-site position based out of our Bloomington, MN office, with an on-site presence required 5 days per week.
Equal opportunity and legal notices
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
From HHAeXchange's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Supervisor, Technical Customer Care role at HHAeXchange, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
Where is the Supervisor, Technical Customer Care job at HHAeXchange located?
This Supervisor, Technical Customer Care position at HHAeXchange is located in Minneapolis, MN (On-site). Always check HHAeXchange's application page for specific state eligibility or relocation policies.
What qualifications are required for Supervisor, Technical Customer Care at HHAeXchange?
For the Supervisor, Technical Customer Care role, HHAeXchange highlights experience with technical customer support, SLA management, team coaching. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Supervisor, Technical Customer Care position at HHAeXchange?
This listing links directly to HHAeXchange's Lever application page. You can apply directly on HHAeXchange's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Lever application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.