Supplier Relationship Manager
- Pay
- $26 per hour
- Location
- Lehi, UT
- Listed
- Today
Summary
The Supplier Relationship Manager I will own a strategic book of high-value suppliers and guide them through the full lifecycle - onboarding, adoption, engagement, renewal, and reactivation. This role blends account management, retention strategy, and consultative upsell into one high-impact motion. The SRM serves as the single point of accountability for supplier retention outcomes while influencing process improvement across multiple departments.
This is a hybrid role, working three days a week in our beautiful Lehi Office.
Essential Duties and Responsibilities
- Manage a defined portfolio of suppliers with full lifecycle accountability (onboarding through renewal and reactivation)
- Deliver proactive, data-driven outreach based on health score signals, risk triggers, and lifecycle milestones
- Forecast renewals accurately using best/worst/likely modeling and document risks, saves, and objections
- Lead renewal and objection-handling conversations with empathy, confidence, and commercial acumen
- Support cross-sell and upsell opportunities by aligning supplier needs with product value
- Own escalation recovery and coordinate with Support, Billing, and Onboarding to remove friction
- Interpret usage data and campaign performance to optimize engagement and retention outcomes
- Partner with product, billing, and operations teams to influence internal processes and improve the supplier experience
Ideal Experience, Education & Training
- 0-2 years of experience in business development, client success, account management, renewals, or supplier relationship roles (B2B SaaS or compliance-driven environments strongly preferred)
- Proven track record managing a book of business with measurable retention or revenue impact
- Strong communication, objection handling, and commercial negotiation skills
- Proficiency in Salesforce and lifecycle platforms (e.g., ChurnZero, Gainsight, HubSpot); able to forecast and track performance with precision
- Bachelor's degree in business, communications, or related field or equivalent combination of education and experience
Pay and benefits
This role is paid hourly at a base rate of $26.44 per hour and is commission eligible.
We also offer a comprehensive benefits package, which includes health, dental and vision insurance, 401(k), and PTO.
To apply for the Supplier Relationship Manager position, please submit your online application by December 4th at 11:59 PM PST.
About Avetta
Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.
Equal opportunity and legal notices
Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply.
From Avetta's careers page, first listed on Rolev.ai on November 12, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Supplier Relationship Manager role at Avetta?
The Supplier Relationship Manager posting at Avetta states compensation of $26 per hour. Final pay may depend on location, experience, and interview evaluation on Avetta's official career site.
Where is the Supplier Relationship Manager job at Avetta located?
This Supplier Relationship Manager position at Avetta is located in Lehi, UT. Always check Avetta's application page for specific state eligibility or relocation policies.
How do I apply for the Supplier Relationship Manager position at Avetta?
This listing links directly to Avetta's Greenhouse application page. You can apply directly on Avetta's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.