Supply Chain Administrative Support

About the role

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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct.

We are a people-first company and t his core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us.

We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!

Location: Akron, OH (Hybrid)

Primarily supports the SVP Supply Chain, Procurement, and Facilities in order to increase the time the executive has available for their responsibilities. Provides further organization, coordination, and reporting duties for the Vice Presidents of Distribution Center Operations, Facilities, Supply Planning, and Procurement to optimize the overall Supply Chain organization effectiveness.

Handles a variety of communication activities, clerical and administrative functions of the office, and understands how to prioritize information and actions flowing to the executive. Manages administrative needs for the executive to include expenses, travel, meetings, and other duties as required.

Accountabilities

• Manage weekly, monthly, seasonal, and yearly calendar for the SVP and benefit of the SC team
• Execute weekly, monthly, quarterly reporting and communications to proper parties
• Support SC team during weekly leadership meetings
• Manage necessary coordination for Facilities teams and respective projects associated (Inbox management, PO processing, Coordinate meetings/calls, Administrative support as needed)
• Communicate on behalf of the SVP/VP when asked using judgment and discretion
• May compose and sign correspondence for executive when appropriate
• Participate at times in meetings to collect important notes, comments, commitments, and delivery dates and arrange for follow up and implementation
• At times, arrange for staff members to represent organization at meetings, conferences, and projects
• In executive absence, ensures that requests for action or information are relayed to the appropriate staff member
• As needed, interprets requests and helps implement actions; notify executive of important or emergency matters for prompt action
• Utilize Microsoft Copilot, Teams, Outlook, and other productivity tools to prepare meeting summaries, draft communications, organize information, and improve leadership team effectiveness
• Coordinates executive interaction with appropriate internal and external team members and potential partners
• Monitor the progress of multiple projects, ensuring all deadlines are met and stakeholders are informed of any changes.
• Coordinate workflows between teams and other departments.
• Supports planning for BOD presentations, executive sessions, and town hall meetings.
• Helps maintain and track business finances with Finance partners.
• Manages internal Signet operating practices, record keeping, and performance tracking as necessary systems, forms control, office layout, suggestion systems, personnel, budgetary requirements and performance standards, to create new systems or revise established procedures.
• Coordinates collection and preparation of operating reports weekly, monthly, quarterly, and annually, such as budgets, performance tracking, initiatives updates, and necessary performance statistical records
• Coordinates travel arrangements and manages expense information for SVP/VP
• Calendar accuracy and maintenance
• Accomplishing tasks in a timely and accurate manner
• Future reminders of tasks or events
• Ensures executive follow-up on all key calls and contacts
• Perform other duties as assigned.

Position Requirements

• Minimum 5 years' experience as an Administrative Assistant or related position
• Advanced-level experience with Microsoft Word, Excel, PowerPoint and Outlook
• AS degree or equivalent experience
• Hybrid role in Akron, OH with 3 days on site and 2 days work from home
• Strong written and verbal communication skills
• AI familiarity, knowledge, and skillset preferred
• Ability to evaluate and analyze information
• Professional in demeanor and approach to responsibilities
• Strong attention to detail & organizational skills
• High degree of urgency & prioritization skills
• Highly flexible and have the ability to perform at peak performance in a dynamic, fast-paced environment
• Ability to work with and develop positive working relationships with all levels of the organization including Senior Management, Executive Assistants and external contacts