Support Engineer
- Pay
- $127,500 – $210,000 per year
- Location
- San Francisco, CA (Remote)
- Job type
- Full-time
- Level
- Mid-level
- Listed
- 30 days ago
Skills & highlights for this role
- wireless networking
- network security
- routing
- DNS
- WAN/LAN
- troubleshooting
What Success Looks Like
- Provide consistently high-quality technical service to customers, earning their trust through accuracy, responsiveness, and results.
- Deliver actionable product suggestions to our engineering team, shaping the next generation of Meter’s hardware and software.
- Strengthen the team through clear documentation, peer training, and engineering expertise that makes everyone better.
We’ll know it’s working if
- You consistently tackle complex tickets, adapting accurately to the constant changes in priority that come with an active queue.
- You identify and deliver improvements to our existing processes that make the team more efficient.
- You act like an owner, constantly building your technical depth and sharing that expertise to elevate the entire team.
What Your Day-to-day Will Look Like
- Troubleshoot and resolve tickets spanning every layer of the network stack.
- Manage and support complex customer networks, almost entirely remotely.
- Identify and document product bugs, escalating them with clear reproduction steps.
- Create well-structured feature requests informed by real customer needs.
- Build and maintain documentation that shortens time-to-resolution for everyone.
Who You Are
- A “Swiss Army knife” of networking, fluent in wireless, security, WAN/LAN, routing, DNS, and more.
- Committed to improving the network experience for every customer, delivering solutions that just work.
- Analytical by nature; you’re comfortable with ambiguity and energized by solving unique problems.
- Calm under pressure, even in the fast pace of redefining an industry.
- A clear communicator who collaborates well with teammates and customers.
Compensation
- The estimated salary range for this role is $127,500 - $210,000.
- Additionally, this role is eligible to participate in Meter's equity plan.
About Meter
Meter is scaling fast, and we’re redefining the future of enterprise networking.
If you’re a network engineer who thinks support is maintenance mode, think again. This is where you’ll work on some of the most complex and varied network designs in the industry, in environments where no two challenges are the same. You’ll diagnose and fix difficult problems, influence product direction, and sharpen your skills across every layer of the stack. This isn’t a step down from engineering; it’s a step deeper into the craft with direct impact on how next-generation networks are built and supported.
You’re not just solving tickets; you’re solving the hardest networking challenges. If you thrive on variety, love to dig into complex systems, and want to shape how networks are designed and supported, this role is for you.
Why Meter?
The internet runs the world. Every email you send, purchase you make, video call you join-it’s all packets flowing through networks. But those networks haven’t changed for decades. They’re brittle, complex, and surprisingly hard to set up in an enterprise space.
We started Meter to build better networks. We had to build everything from the ground-up: designing and building our own enterprise hardware, intuitive software, and streamlined operations to deliver great outcomes for our customers. Today, we build and deploy these networks at scale. Ambitious companies and enduring institutions like Bridgewater, Lyft, Reddit, rely on Meter to keep their thousands of employees and locations online and productive.
Our bet with Meter is simple: we will all use the internet more than we do today. We believe we have the definitive networking stack in place to enable business to do so as seamlessly and reliably as any modern utility.
From Meter's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Support Engineer role at Meter, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
What is the salary for the Support Engineer role at Meter?
The Support Engineer posting at Meter states compensation of $127,500 – $210,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Meter's official career site.
Where is the Support Engineer job at Meter located?
Yes, this Support Engineer opening at Meter is listed as San Francisco, CA (Remote). Always check Meter's application page for specific state eligibility or relocation policies.
What qualifications are required for Support Engineer at Meter?
For the Support Engineer role, Meter highlights experience with wireless networking, network security, routing, DNS, WAN/LAN, troubleshooting. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Support Engineer position at Meter?
This listing links directly to Meter's Ashby application page. You can apply directly on Meter's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Ashby application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.