Lyra Technology Group
Consulting & Professional ServicesDirect Greenhouse career site

Support Engineer- Tier II

Pay
$70,000 – $75,000 per year
Location
Eagan, MN · On-site
Job type
Full-time
Level
Senior
Experience
3+ years
Education
Bachelor's degree
Listed
30 days ago

Skills & highlights for this role

  • Microsoft 365 administration
  • Azure
  • networking
  • printer troubleshooting

Also useful

  • MD-102
  • MS-102

Your work as the Tier II Support Engineer includes several components

  • Diagnose and troubleshoot technical issues
  • Maintain computer systems
  • Provide remote and onsite support
  • Maintain documentation of processes, issues, and solutions

Our ideal Tier II Support Engineer has the following qualifications

  • Proven experience working as a Tier 2 IT engineer for at least 3 years
  • Excellent customer service and communication skills
  • Excellent problem-solving and analytical skills
  • Ability to explain technical solutions in a clear and understandable manner
  • Experience in 365 administration
  • Networking experience
  • Experience trouble shooting printers
  • Experience with Azure
  • A degree in Information Technology is a plus
  • MS - 102 certification is a plus
  • MD - 102 certification is a plus

The targeted base compensation for this role is $70,000-$75,000 and will operate in Eagan, Minnesota. If you're motivated by meaningful client relationships, strategic selling, and a dynamic work environment, we want to hear from you!

About Lyra Technology Group

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

Lyra Technology Group is looking for a full-time Tier II Support Engineer to join the team at one of our operating companies. The Tier II Support Engineer will work out of one of our clients' headquarters as part of an IT team to diagnose and troubleshoot technical issues, maintain computer systems, and provide remote and on-site support. They should be comfortable with quickly adapting to new technologies and working both independently and in a team environment.

Read the original posting

From Lyra Technology Group's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.

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Common questions

What is the salary for the Support Engineer- Tier II role at Lyra Technology Group?

The Support Engineer- Tier II posting at Lyra Technology Group states compensation of $70,000 – $75,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Lyra Technology Group's official career site.

Where is the Support Engineer- Tier II job at Lyra Technology Group located?

This Support Engineer- Tier II position at Lyra Technology Group is located in Eagan, MN (On-site). Always check Lyra Technology Group's application page for specific state eligibility or relocation policies.

What qualifications are required for Support Engineer- Tier II at Lyra Technology Group?

For the Support Engineer- Tier II role, Lyra Technology Group highlights 3+ years of relevant experience; a bachelor's degree; experience with Microsoft 365 administration, Azure, networking, printer troubleshooting. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Support Engineer- Tier II position at Lyra Technology Group?

This listing links directly to Lyra Technology Group's Greenhouse application page. You can apply directly on Lyra Technology Group's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.

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