Support Lead

Position Details

The Event Setup & Housekeeping Assistant supports the Center's day-to-day operations by preparing event spaces, turning over guest suites, and maintaining a clean, welcoming environment. This is a casual, as - needed position -not a full-time or guaranteed-hours role. Weekly hours vary significantly based on event bookings and guest activity; some weeks may offer many hours, while others may offer few or none. The schedule is typically confirmed at the end of each week for the following week. This role is ideal for someone who is flexible, dependable, and comfortable with hands-on physical work.

Essential Functions

Event Support

• Set up and tear down banquet-style events, including arranging tables, chairs, linens, and equipment.
• Ensure event spaces are clean, organized, and guest-ready.
• Assist with post-event cleanup to return spaces to standard condition.

Guest Suite Turnovers

• Complete full turnovers of guest suites in preparation for arriving guests.
• Clean, restock, and reset suites according to established standards.
• Report maintenance needs or issues promptly.

Facility Operations & Cleanliness; Plant Maintenance

• Maintain cleanliness of common areas, meeting rooms, and guest spaces.
• Restock coffee stations and guest amenities throughout the Center.
• Monitor and replenish inventory needed for events and daily operations.
• Support general upkeep tasks to ensure the Center remains welcoming and functional.
• Provide bi-weekly care for the existing plants. Purchase new or replacement plants.

Scheduling & Availability

• Work a fluid, variable schedule that changes weekly based on event and guest needs.
• Be available for evening and weekend shifts when required.
• Adapt to last-minute schedule adjustments.
• Understand that hours are not guaranteed and may range from many in a busy week to none in a slow week.

Qualifications

• Ability to perform physical labor, including lifting, carrying, bending, and moving furniture or equipment.
• Strong attention to detail and commitment to high cleanliness standards.
• Dependable, flexible, and comfortable working in a dynamic, changing environment.
• Positive attitude and willingness to support a team-oriented workplace.
• Prior hospitality, facilities, or event support experience is helpful but not required.