Support Specialist III - Engineering Operations

About the role

We are recruiting for a mission-driven Support Specialist III - Engineering Operations to join our team!

We're with you for life's journey. At Denver Health, purpose isn't just something we believe in-it's something we live every day, for life's journey.

Job Summary

Under minimal supervision, performs administrative and record keeping functions in the assigned Department. Provides clerical and technical support. Supports the goals of the department by compiling reports and entering information into appropriate databases accurately. Communicates with the team to assure due dates and other targets are met.

Essential Functions

• Communicates information appropriately so that others are informed as necessary. Responds to emails and voicemails. Files and maintains records, correspondence and other paperwork. (20%)
• Maintains needed office supplies for self, department and assigned department members. Delivers phone messages accurately and promptly. Acts as the point of contact for receiving information and calls from external and internal customers/service providers to maintain equipment/supplies, maintenance, ect. And notifies the appropriate personnel. (20%)
• Receives and screens visitor and staff telephone calls. (10%)
• Refers patients or staff callers to the appropriate personnel.. (10%)
• Arrange meetings, interviews and conferences. Schedules appointments, reserves conference rooms, and makes audio-visual equipment arrangements as needed. (20%)
• Maintains department employee files and ensures they are up-to-date and contain all appropriate documents per HR policy. Collects and enters data in spreadsheets and databases for monthly reports. (10%)
• Attends training courses provided by the organization as necessary. (10%)

Education

• No High School Diploma and/or No GED

Work Experience

• 4-6 years clerical or administrative experience required.

Knowledge, Skills and Abilities

• Ability to organize work day in order to manage multiple, simultaneous projects.
• Demonstrates a willingness to learn new techniques, methods and participate in a new program and other system changes.
• Knowledge of inventory practices with the ability to maintain adequate levels of supplies.
• Excellent verbal and written communication skills as well as good interpersonal human relation skills.
• Able to troubleshoot malfunctioning equipment and notify appropriate repair contact.
• Intermediate knowledge of databases sufficient to be able to research, analyze and report.
• Skill in filling out forms and completing paperwork relative to the work assignment.
• Ability to create, store, edit, format, print, and revise tables, reports, forms, labels, and other printed material using the available software.
• Recognizes, initiates and leads improvement efforts through initiative, judgment, tact, and discretion.
• Proficient in Microsoft Office Suite
• Shift
• Work Type
• Regular
• Salary $24.27 - $33.98 / hr

Benefits

At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future - with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs.

We invest in your growth through tuition assistance, career advancement pathways, and professional development - while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you're joining a mission-driven organization that invests in you.

Here is a small list of our benefit programs

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
• 100% paid parental leave up to 6 weeks
• Immediate eligibility for retirement plans with employer contribution up to 9.5%
• Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
• Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
• Free RTD EcoPass (public transportation)
• Childcare discount programs & exclusive perks on large brands, travel, and more
• Tuition reimbursement & assistance
• Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
• Professional clinical advancement program & shared governance
• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer