Supportive Services Coordinator- Social Work

About the role

We are seeking a Supportive Services Coordinator for a temporary position in the Lancaster area!

The Supportive Services Coordinator should have a Bachelor's degree in the Human Service Field (psychology, social work, social science or related fields) OR 2-3 years of social service experience.

This is a temporary position that will last for approximately 3-6 months.

Responsibilities include

• Provides direct service to residents to mitigate circumstances creating lease violations or rental payment delinquency. Connects residents with available community-based services and entitlement benefits.
• Provides on-site educational/informational workshops for residents.
• In senior communities, facilitates resident's participation in programs that enhance their physical and mental well-being.
• Assists Resident Association (if in place) or Resident groups in planning and publicizing social/recreational activities.
• Network with local social service agencies and others to establish and build partnerships.
• Maintain Resident File/case notes as approved by SS guidelines within Supportive Service Software.
• Provide supervisor with monthly reports in suggested format.
• Responsible for reports and other regulatory agencies as required.
• Meets or exceeds Supportive Services Performance Standards.
• Serve as advocate/liaison for residents with management and community agencies.
• Develops and updates Supportive Service Plans for each assigned property and provides to appropriate HFA for review.
• Re-determine resident needs every 2-3 years.
• Perform other duties as assigned by Supervisor.

Budget

• Annually compiles a supportive services supplies list for inclusion in the property budget(s).
• Monitors and analyzes costs and expenses as needed; adjusts spending to remain within budget constraints.
• Accurately accounts for petty cash (if applicable).

Administration

• Keeps in confidence all Confidential matters.
• Complies with all Fair Housing and regulatory requirements.
• Completes and files various required administrative records and reports.
• Arrives on scene and works with other agencies in emergency situations (fire, flood, etc.) to assist residents.
• Meets with and serves as liaison to external owners/Boards; learns their unique requirements and maintains positive communications and relations with them.

Requirements

• Requires Bachelor Degree in Human Service field (Includes psychology, social work, social science or other related fields) or any Bachelor Degree and two years related experience
• Two to three years of social service experience required. Knowledge of local community-based organizations preferred.
• Demonstrated ability to develop positive employee relationships within all locations.
• Must possess excellent oral and written communication skills.
• Demonstrated ability to adjust work focus depending upon changing priorities.
• Competent proficiency in Microsoft Office products such as Word, Excel, and Outlook.
• This role requires frequent interaction with residents under various conditions and situations. Contact is also with local, state and federal agencies, vendors and the general public. These contacts can have significant influence on Company operations and a major impact on Company image. Candidates must have track record of successfully interacting with a wide variety of persons, cultures, organizations and agencies.