Surgery Scheduler

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JOB TITLE: Scheduler

Job Summary

The Scheduler is responsible for scheduling 30-50 cases per day and will liaise with a number of referring doctors' offices. The Scheduler will be an integral part of our Front Desk Team and will be valued as a key member of our organization.

Duties and Responsibilities

• Counseling patients and scheduling surgeries for multiple physicians.
• Schedule surgeries and work with primary care physicians on a daily basis to ensure each patient has their history and physicals completed prior to surgery.
• Complete all necessary paperwork for each procedure on the physicians' schedule.
• Precertify any procedures on the schedule that require pre-certification.
• Must be capable of multi-tasking and working with a diverse patient population.
• Provide back up support for the Front Office as needed.
• Other duties as needed.

Qualifications

Education

• High School diploma or equivalent required.

Experience

• 2 years of previous experience scheduling appointments and/or surgeries.
• Experience with insurance.
• Experience in a medical office as a scheduler.

License(s)/certification(s)

• None specified.

Knowledge/skills/abilities

• Knowledge of clinic policies and procedures.
• Knowledge of managed care contracts and utilization.
• Knowledge of computer systems, programs and spreadsheet applications.
• Knowledge of medical terminology and be familiar with scheduling software.
• Skill in gathering and reporting claim information.
• Skill in solving utilization problems.
• Skill in written and verbal communication and customer relations.
• Fast and accurate data entry.
• Service oriented, patient demeanor.
• Ability to multi-task, manage time effectively, and deliver results.
• Strict attention to detail.
• Intermediate computer skills and knowledge of Microsoft Office.
• Ability to work effectively with medical staff and external agencies.
• Ability to identify, analyze and solve problems.
• Ability to deal courteously and professionally with internal and external customers.
• Ability to provide excellent customer service.

Benefits

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!