SVP, Product Recall & Contamination

Job Summary

ISC International is seeking an accomplished Senior Vice President to lead its Product Recall & Contamination Business Unit. This executive will own the strategy, growth, profitability, and operating performance of the portfolio while building a scalable platform across underwriting, product, distribution, operations, claims, analytics, and talent.

The ideal candidate is a recognized product recall leader with deep carrier or specialty insurance experience, a strong record of profitable portfolio management, and the ability to translate market insight into disciplined underwriting and sustainable growth.

Position Responsibilities

• Lead a product recall and contamination business for companies in the larger middle market and corporates segment across the cosmetics, food & beverage industry and the automobile sectors. Establish a clear market position, underwriting appetite, and distribution strategy aligned with the company's broader specialty insurance platform.
• Own profit-and-loss performance and deliver sustainable growth, underwriting profitability, risk appetite, premium growth and portfolio diversification.
• Risk Assessment & Underwriting: Evaluate product recall exposures, manufacturing processes, quality control systems, and product safety protocols to determine insurability and appropriate coverage terms.
• Pricing & Policy Structuring: Develop and apply underwriting strategies, pricing models, deductibles, limits, exclusions, and policy conditions tailored to individual client exposure
• Client & Broker Relationships: Build and maintain strong relationships with brokers, insureds, and key industry stakeholders to support profitable business development and retention.
• Risk Engineering & Loss Prevention: Collaborate with risk engineers and technical specialists to identify potential product failure scenarios and recommend measures to reduce recall frequency and severity.
• Claims & Loss Analysis: Partner with claims leadership on complex matters, review historical claims, loss trends, and emerging product safety issues to inform underwriting decisions and improve risk selection.
• Industry & Regulatory Monitoring: Monitor developments in product safety regulations, recall trends, manufacturing practices, and emerging risks across relevant industries.
• Underwriting Governance: Ensure compliance with underwriting guidelines, delegated authorities, internal controls, and applicable regulatory requirements.
• Cross-Functional Collaboration: Work closely with claims, actuarial, risk engineering, legal, and reinsurance teams to support sound underwriting decisions and portfolio performance.
• Business Development: Identify new market opportunities, develop sector-specific underwriting strategies, and contribute to the achievement of premium and profitability targets.
• Recruit, organize, develop, and retain a high-performing team of underwriting and business-unit professionals.
• Define operating requirements and collaborate with technology, operations, finance, and analytics teams to improve workflow, data quality, reporting, and scalability.
• Represent the business unit with executive leadership and provide clear reporting on performance, opportunities, risks, and strategic priorities.

Minimum Qualifications

• Extensive progressive leadership experience in product recall and contamination underwriting within a carrier, specialty insurer, MGA, or comparable platform.
• Demonstrated success leading a business unit or substantial portfolio with direct accountability for growth, profitability, and underwriting performance.
• Deep technical expertise across product recall and contamination products, exposures, policy forms, pricing considerations, and claims trends.
• Strong commercial judgment and the ability to balance market opportunity with disciplined risk selection and portfolio management.
• Proven ability to develop strategy, translate it into an operating plan, and deliver measurable results.
• Established relationships and credibility with brokers, clients, reinsurers, and industry partners.
• Executive-level communication, negotiation, and influencing skills, including experience presenting to senior leadership and external stakeholders.
• Strong financial and analytical capabilities, with fluency in portfolio metrics, forecasting, planning, and performance reporting.
• Ability to lead effectively in an entrepreneurial, collaborative, and evolving environment.

Additional information

This role also offers bonus pay. Your ISC Talent Acquisition representative will share more details about the bonus component should you advance in the interview process.

Pay and benefits

The starting annual pay scale for this position is listed below. Actual starting pay will be based on factors such as skills, qualifications, training, and experience. In addition, the company offers comprehensive benefits including medical, dental and vision insurance, 401(k) plan with match, paid time off, and other benefits.

ISC's salary ranges are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

National Pay Range $232,000 - $290,000 USD

Benefits of Working at ISC

• Employee Ownership Program - every eligible employee shares in the financial rewards that grow when the company grows
• Professional development opportunities
• Owner Referral Program
• Work from home reimbursement for remote/hybrid roles
• Canary emergency financial assistance program
• Comprehensive medical, dental, vision
• Life/AD&D Insurance
• Confidential, Employee Assistance Program
• Health Savings Account, includes company contribution
• Short-term disability
• Voluntary benefits - supplemental accident, critical illness, hospital insurance
• Employee discounts
• 401(k) Plan with company match contribution
• Addition Wealth Financial Wellness Program
• Various Time Off Programs
• 11 company paid holidays

Applicants may contact the ISC HR department via e-mail or phone to request and arrange for an accommodation that will allow the applicant to successfully complete the application process. Applicants needing assistance may request accommodation at any time. Please contact ISC at or.

ISC believes in creating long-term relationships by being responsive and relevant and by consistently delivering value to our community of customers. Specifically, we focus on attracting, developing, and retaining the best talent for our business, challenging our people, demonstrating a "can-do" attitude, and fostering a collaborative and mutually supportive environment.