SW Engineer

About the role

The SW Engineer is responsible for conducting, planning, or overseeing one or more aspects of the analysis, design, programming, debugging, and modification of computer programs for commercial or end user applications. This role involves writing code, completing programming tasks, and performing testing and debugging of applications. The SW Engineer also completes documentation and procedures for installation and maintenance, and may interface with users to define system requirements and/or necessary modifications or develop cost estimates, budgets, and schedules.

All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.

What You'll Do

• Conduct analysis, design, programming, debugging, and modification of computer programs for commercial or end user applications.
• Write code, complete programming tasks, and perform testing and debugging of applications.
• Complete documentation and procedures for installation and maintenance.
• Interface with users to define system requirements and/or necessary modifications.
• Develop cost estimates, budgets, and schedules as needed.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Basic Qualifications

• Bachelor's degree, OR 3+ years of relevant work experience
• Programming Languages: Strong proficiency in Java / Python including async/await patterns, type hints (Pydantic v2), and high-performance serialization (orjson).
• AI/ML Frameworks: Hands-on experience with LangChain, RAG architectures, LLM API integration, prompt engineering, and agentic AI patterns. Familiarity with intent classification and NLP pipelines.

Preferred Qualifications

• Experience with FastAPI for building production APIs.
• Experience in analysis, design, and programming of computer applications.
• Experience in debugging and modifying software programs.
• Experience in writing and maintaining technical documentation.
• Experience in performing software testing and troubleshooting.
• Experience in collaborating with users or stakeholders to gather requirements.
• Experience in developing or supporting installation and maintenance procedures.
• Protocols & Integration: Experience with Model Context Protocol (MCP) JSON-RPC 2.0, REST APIs, Server-Sent Events (SSE), and mTLS. Understanding of agent-to-agent communication patterns.
• API Development: Ability to design and implement robust APIs using FastAPI, including request validation (Pydantic), authentication (OAuth2, API Key, mTLS), and streaming responses.
• Cloud Computing: Experience developing and deploying cloud-native containerized applications. GenAI: Practical utilization of Generative AI models for code development and familiarity with LLM API integration patterns (ChatOpenAI, token management, streaming).
• Be based in Austin, TX or the Greater Austin metropolitan area

Pay and benefits

For roles located in the US, the estimated salary range for this position is $86,500.00 to $ 134,400.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.