Swimming Pool Renovation Sales Specialist

General Summary of Position

Responsible for running assigned appointments and meeting with potential customers to accomplish the ultimate objective of successfully closing a sale; generating positive profitability; and exceeding customer expectations.

Essential Functions and Responsibilities

• Meet with customers to present and explain Anthony & Sylvan pool renovation options, backyard offerings, and services; assess customer needs and create designs or product recommendations using design software and professional sales techniques
• Conduct timely follow-up after initial customer meetings until the renovation is sold or the opportunity is closed, presenting company marketing and sales materials in a structured manner
• Run all sales appointments as assigned by the Lead Manager and coordinate availability and scheduling needs accordingly
• Collaborate with Customer Care and Operations teams to ensure consistent, aligned communication and a seamless customer experience
• Utilize Retail Cost Breakdown (RCB) methodology and standard pricing tools to determine customer pricing; partner with the Director of Sales Operations for bid pricing outside established guidelines
• Participate in marketing activities including seminars, trade shows, telemarketing events, and local networking to generate leads and referral relationships
• Prepare and maintain required sales reports, including activity, follow-up, closings, and goal adherence, and assist with the development of local marketing efforts and sales collateral

QUALIFICATIONS – Knowledge, Skills & Abilities

Education

Bachelor’s degree preferred

• Licenses/Certifications
• Years of Experience
• Three plus years successful B to C sales experience required
• Prior swimming pool experience required

Required Skills & Abilities

• Microsoft Office; proficiency in Word, Excel, Power Point, Outlook
• Working knowledge of CRM software.

Swimming pool build and service knowledge a plus

• Customer service orientated
• Works well under pressure to meet deadlines

Excellent interpersonal and communication skills - both written and spoken:

• Strong negotiating skills to persuade and influence others
• Participates and works well in a team-based environment
• Ability to develop and deliver presentations
• Excellent organization and follow-up skills
• Positive and outgoing personality

Travel Requirements

90% within territory

Other Requirements

• Must be committed and willing to put in the necessary time to be successful
• Able to work nights and weekends
• Must be comfortable being compensated under a 100% commission pay structure after an initial period on salary

Physical Requirements

• Ability to work in outdoor environments under varying weather conditions
• Ability to lift and carry up to 30 pounds; often greater than 30 pounds

• Ability to stand, walk, climb, stoop, kneel, crouch, and crawl
• Ability to wear required PPE (e.g., hard hats, safety boots, gloves)
• Perform sedentary work performed in an office environment
• Ability to communicate promptly and clearly via phone and computer
• Ability to drive or travel between job sites as needed
• ACKNOWLEDGEMENT

Additional information

Position duties and expectations change over time. This job description is not intended to be an all-inclusive, exclusive or exhaustive list of the job functions that an employee in this position may be asked to perform from time to time. The employee may perform other related duties as assigned to meet the ongoing needs of the Company. If there is ever a time that you are unsure what is expected of you, you are expected to meet with your manager and ask questions. If you are unsure how to perform a certain task, ask your manager before performing.

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• About Company ---

About the Role

In this role, you’ll act as a trusted advisor to prospective customers, leading scheduled appointments and taking the time to understand their needs, goals, and vision. Rather than a transactional approach, you’ll guide customers through available options, provide thoughtful recommendations, and help them make informed decisions with confidence. By focusing on education, transparency, and long-term relationships, you’ll deliver solutions that create value for the customer while driving successful outcomes for the business.