System Admin & Service Desk(Korean Bilingual)
- Location
- Plano, TX · On-site
- Job type
- Contract
- Level
- Mid-level
- Experience
- 5+ years
- Education
- Bachelor's degree
- Listed
- 31 days ago
Skills & highlights for this role
- service desk operations
- Jira
- system administration
Also useful
- web-based applications
- system integrations
- AI-assisted development
About the role
- Service Desk & Customer Support
- System Administration (Jira/MSP+/Web Systems)
- Data Analysis (Excel/KPI/Reporting)
- AI-Driven Automation & AI-assisted Development
Continuous Process Improvement (Agile Mindset) on QA/System failure issues
Perform basic to intermediate system administration tasks, including User and access management
System configuration: Workflow and process maintenance, Issue investigation and escalation
Ability to leverage prompt engineering techniques to create, optimize, and maintain AI-assisted workflows.
Qualifications
Bachelor’s degree in Information Systems, Computer Science, Business Administration, Data Analytics, or a related field preferred.
5+ years of experience in one or more of the following areas
- Service Desk / Help Desk Operations
- IT Operations or Application Support
- System Administration
- Experience supporting users, troubleshooting issues, and coordinating with multiple stakeholders.
- Ability to work effectively with both U.S.-based teams and Korea-based Headquarters.
- Fluent written and verbal communication skills in both English and Korean in order to communicate or make presentation for the clients.
Special Skills & Qualifications
- Experience with Jira or other ticketing/workflow management systems preferred.
- Understanding of web-based applications and system integrations.
- Experience building lightweight automation solutions using AI-assisted development ("Vibe Coding"), low-code/no-code platforms, scripting, or similar technologies.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About the Company
- Pay rate: ~$6,035.92/m, DOE
- Work Location: Plano, TX
- Contract Period: 1 yr
From SBT Global, Inc.'s careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this System Admin & Service Desk(Korean Bilingual) role at SBT Global, Inc., it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Common questions
Where is the System Admin & Service Desk(Korean Bilingual) job at SBT Global, Inc. located?
This System Admin & Service Desk(Korean Bilingual) position at SBT Global, Inc. is located in Plano, TX (On-site). Always check SBT Global, Inc.'s application page for specific state eligibility or relocation policies.
What qualifications are required for System Admin & Service Desk(Korean Bilingual) at SBT Global, Inc.?
For the System Admin & Service Desk(Korean Bilingual) role, SBT Global, Inc. highlights 5+ years of relevant experience; a bachelor's degree; experience with service desk operations, Jira, system administration. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the System Admin & Service Desk(Korean Bilingual) position at SBT Global, Inc.?
This listing links directly to SBT Global, Inc.'s SmartRecruiters application page. You can apply directly on SBT Global, Inc.'s site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.