System Development Engineer II, Amazon WorkSpaces Applications

About the role

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Do you want to design, build, and operate services that are used by millions of customers every day? Are you passionate about architecting highly available and large-scale services?

If the answer is yes, the WorkSpaces Applications team wants to talk with you. We're a rapidly-growing team, and we're looking for talented and motivated engineers to join us.

WorkSpaces Applications enables SaaS application streaming and virtual desktop delivery for customers at scale. We offer a unique opportunity to solve some of the most interesting problems associated with providing secure, reliable, fast, and highly scalable solutions. You'll build on top of AWS utilizing industry-leading patterns on EC2, S3, DynamoDB, Kinesis, Lambda, API Gateway, and more.

We strive to deliver innovative solutions and features that enable millions of concurrent streams, snappy click-to-stream app starts, end-to-end streaming latency faster than human perception, lowest possible cost per streaming session, secure and isolated streams for optimal compute and graphics utilization, high-fidelity graphics, broad server OS selection, and broad client OS support.

Key job responsibilities

• Design, Develop, Deliver, and Operate secure, reliable, and scalable solutions for customer features as well as internal operational improvements.
• Maintain high standard by delivering high quality in your own work as well as push for a high bar in code, design, and other document reviews for the team.
• Work across team boundaries and help deliver on team projects by showing a high bar of ownership, earn trust, and deliver results.
• Develop a deep understanding of the system as well as the overall service, understand core customer usage patterns and workflows. Be part of the team's oncall rotation and help in directly engaging with customers and stakeholders and drive ticket and issue resolution.
• Demonstrate customer obsession in your work (design, implementation, testing, deployments, operations).
• Develop your communication skills and leverage written and verbal communication to earn trust and drive consensus and required outcomes while collaborating with team mates and across team-boundaries.
• Be closely engaged in team meetings and processes and help continuously identify and drive improvements for the team's efficiency and effectiveness.
• Be a mentor and role model for junior engineers by exemplifying and reinforcing Amazon's LPs every day.

Basic Qualifications

• 3+ years of non-internship professional software development experience
• 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• 3+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience
• Knowledge of systems engineering fundamentals (networking, storage, operating systems)
• Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby

Preferred Qualifications

• Experience with PowerShell (preferred), Python, Ruby, or Java
• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust

Additional information

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Pay and benefits

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

USA, WA, Seattle - 129,200.00 - 174,800.00 USD annually