System Integration Specialist

About the role

• The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish.
• DYCD's initiatives serve New Yorkers from age five to Older Adults and include COMPASS, the City's comprehensive afterschool system, Beacon
• Community Centers, adult and youth literacy programs, youth employment programs, services for runaway and homeless youth, and community development programs.
• DYCD also collaborates with other City agencies on a range of mayoral initiatives to improve City services and ensure greater opportunities for minority and immigrant youth and families.
• This role would be situated within the Division of Strategy, Performance and Impact (S-PI), whose mission is to design tools, processes, and policies to drive growth, impact, and innovation that make
• DYCD, its programs, and CBOs more effective. S-PI drives the implementation of best practices and data-informed decision-making both internally and externally.

• The Division supports continuous improvement through capacity building and training to DYCD staff and providers; analyzing and elevating data and community voices;-convening stakeholders; increasing funding for innovation and expansion; and developing centralized approaches and systems to support a unified vision for DYCD.
• This role would be a part of the System Integration team which designs and enhances user centered, standardized data systems and tools. By aligning systems, providing system training, and enabling innovation, the Office supports a unified vision for data collection to holistically assess DYCD's reach and impact. This role reports to the Senior Director of System Integration.

Responsibilities

• Works closely with the Bureau of Information Technology (IT) to engage end users and internal stakeholders in human-centered design processes to develop system requirements and increase accessibility and ease of use for end users.
• Acts as a liaison between program units; evaluation, analytics, and program design teams; and agency leadership to ensure the system reflects program design changes as new requirements roll out, best practices for collecting and defining outcome measurements, and agency priorities for data collection.
• Develops processes for adding new functionality to DYCD systems and coordinates project management with IT to support agency priorities.
• Demonstrated understanding of IT governance principles, with the ability to guide decision making processes.
• Conduct business process reviews to identify system gaps and operational inefficiencies.
• Facilitates and documents decision-making with DYCD program units for data system requirements.
• Coordinates the rollout of DYCD systems such as new program areas and functionality in DYCDConnect and participant-facing functionality, including drafting communications, training stakeholders and/or liaising with external trainers to meet agency needs, and creating training materials.
• Conducts stakeholder engagement, including focus groups, surveys, and user acceptance testing, to inform and test DYCD systems.
• Develop and maintain a process for updating DYCD's public-facing systems, applications/forms, and protocols.
• Engage with community members and nonprofit providers to understand data collection practices and needs and inform system development accordingly.
• Develop communications and marketing strategies to build awareness of DYCD systems.
• Convene interagency workgroups to inform system design and policies.
• Other tasks as assigned.

Qualifications & Requirements

• For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.

To be appointed to Assignment Level II and above, candidates must have

• A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
• A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

NOTE: Probationary Period

Appointments to this position are subject to a minimum probationary period of one year.