Systems Administrator

About the role

Our Organization

We are a premier National bank operating in California that provides personalized service and a full array of quality products to individuals, businesses, organizations and agricultural clients. With more than 100 retail branches, we serve the needs of customers from Red Bluff to the Imperial Valley through a network of branches and financial service centers that promotes local decision making and active community involvement by our employees. The bank has $15 billion in assets with more than 1600 employees.

Our company is part of a group, which is rated one of the world’s safest banks by Global Finance Magazine. We are a global financial service provider and the premier lender to the global food and agricultural industry.

Your Function

We have an exciting opportunity for Systems Administrator in our Arroyo Grande Operations Center! The Systems Administrator is to design, install, monitor, maintain, and performance tune development, testing and production servers while ensuring high levels of data availability. Develops, implements, and oversees server policies and procedures to ensure the integrity and availability of systems and their accompanying software. Responsible for all activities related to the administration, support, and design of a variety of systems. Responsibilities will include and are not limited to the following:

• Develops professional expertise, applies company policies, procedures, and may research industry best practices to resolve a variety of issues.
• Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
• Requires good knowledge of server administration, hardware/software, programming, systems analysis, and related systems. Monitors and manages incident reports, which includes analyses daily checks and solves incident requests.
• Monitors SLA resolution times and BCP servers.
• Advises Core Services and/or Service Desk on solutions for server related incidents.
• Analyses repetitive incidents.
• Coordinates scheduling and executing patches on development & test systems.
• Understands RNA'S Change Management process.
• Implements change on the servers according to Global CoC standards and regulatory requirements.
• Receives general instructions on routine work, detailed instructions on new projects or assignments. The employee has some flexibility in determining the priority and ordering of assignments.

Successful candidates will possess the following

• Bachelor’s degree in Computer Science, Information Technology or related field and 2-3 years of directly related experience; OR an equivalent combination of education and experience required.
• Ability to effectively adapt to changes in technology.
• Ability to interact with users and office staff of all levels to assist with difficult technical tasks.
• Strong understanding of operating system structures, theories, principles, and practices.
• Working technical experience with designing, building, installing, configuring and supporting operating systems and servers.
• Hands-on system tuning and troubleshooting experience.
• Experience with data processing flowcharting techniques.
• Excellent communication and documentation skills.
• Sets priorities and organizes work to meet strict deadlines.
• High level of cooperation with others and responsive to the Bank’s needs.
• Exemplary motivation, enthusiasm, and professionalism.
• High level of accuracy and great attention to detail.
• Strong analytical and problem solving skills.
• Able to make and support sound decisions.
• Consistently demonstrate tact, discretion and good judgment.
• Able to work effectively without direct supervision.
• Must be able to travel throughout bank’s footprint to perform required duties (less than 25%).

2+ to 5 years experience

Minimum Education - High School Diploma or Equivalent

Willingness to Travel - Occasionally

• SKILLS AND CERTIFICATIONS good knowledge of server administration, hardware/software, programming, systems analysis,
• Certifications in either Security Plus and/or Network Plus
• Linus - Red Hat Certified Administrator (RHCSA) or Red Hat Certified Engineer (HRCE)
• Microsoft - MSCA - Windows Server 2012

Additional Information

All your information will be kept confidential according to EEO guidelines.