Systems Engineer (1st Shift)
- Location
- Suwanee, GA
- Listed
- Today
Basic Qualifications
- Bachelor 's degree in a related field or equivalent professional experience
- Three or more years of progressive IT e ngineering experience
- Experience with Linux and/or Windows OS, virtualization and hyperconverged technologies (such as VMware), and Active Directory / Exchange administration on an enterprise - level
- Experience with IT monitor ing systems and p roficient with monitoring, patching and coordinating data protection of assigned physical and virtual systems
- Proficient in basic network virtualization (NSX) firewall rule changes
- Competent understanding of High Availability technologies and clustering
- Competent u nderstanding of various protocols /services such as SMTP, SNMP, SSL, SSH and DNS
- Competent understanding of basic networking technologies, concepts and the OSI mode
- US Citizenship for this position is required by law due to federal customer contracts.
Preferred Qualifications
- T wo or more years of Systems Administration/E ngineering experience, with a focus on virtualization
- Prior e xperience working in a Data Center environment
- Strong knowledge of Python, Ansible, PowerShell, and/or JavaScript/JSON/REST API
- One of more systems - focused certifications (VCP - DCV, MCSA/MCSE, RHSE/RHSA, etc.)
Knowledge, Skills and Abilities
- Strong technical troubleshooting skills
- Ability to communicate effectively with clients, vendors, and colleagues
- Orderly documentation, time management, and planning skills
- Excellent written and oral communication, problem solving, and process management skills.
- Ability to work well within a team environment in a matrixed organization.
- Strong customer relations skills
- Ability to learn and apply new technology and methodologies in a di stributed environment
In addition to a variety of benefit packages, QTS goes above and beyond for our employees:
- Roth and Traditional 401(k) matching contributions with immediate vesting
- Every employee is bonus or commission eligible
- Generous PTO, Paid Volunteer Days Plus Floating Holidays
- Stock Purchase Plan (SPP)
- 11 paid Holidays Annually/Holiday compensation when worked
- Pet and Legal Insurance
- Q-Rest Sabbatical Program
- Q-Anniversary Service Award Program
- Parental Leave
- Military Benefits Package
- QTS Charitable Matching Gift Program
- QTS Scholarship for Employee Dependents
- QTS Crisis Fund
- Wellness Program
- Tuition Reimbursement Program
The "Know Your Rights" Poster is included here
- Know Your Rights (English)
- Know Your Rights (Spanish)
Who we are
As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be.
The Cloud Engineer I - OSC is primarily responsible for the support of internal and customer physical and virtual computing systems with a fundamental understanding of those specialties including any associated automation. The candidate must demonstrate the ability to successfully analyze and perform technical and process - based problem resolution with an emphasis on customer satisfaction. The candidate must be well versed in Cloud technologies and display a desire to continuously grow and improve both technical and soft skills.
This position is a part of the Operations Service Center, a 7 x 24 x 365 organization, which means the position re quires shift work.
RESPONSIBILITIES, other duties may be assigned.
- Be a part of a 24x7x365 Operations Service Center and be flexible in availability as needed
- Develop and maintain a thorough knowledge of the assigned task(s), functional area(s) or project(s)
- Manage your assigned tickets to ensure SLA compliance and customer satisfaction
- Provide operational support in response to monitoring alerts and resolve incidents
- Respond quickly and effectively to production issues and tak e responsibility for s eeing those issues through resolution
- Triage and escalate tickets according to QTS policy
- Deliver customer - focused support through phone calls and ticket - based communications
- Perform scheduled system maintenance activities including, hardware and software upgrades; s oftware and application patching
- Support VMware ESXi and similar technologies on various hardware platforms
Equal opportunity and legal notices
QTS is an Equal Opportunity Employer. Learn more: Equal Opportunity Employer/Veterans/Disabled
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.
We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.
From Qts Data Centers's careers page, first listed on Rolev.ai on November 15, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Systems Engineer (1st Shift) job at Qts Data Centers located?
This Systems Engineer (1st Shift) position at Qts Data Centers is located in Suwanee, GA. Always check Qts Data Centers's application page for specific state eligibility or relocation policies.
How do I apply for the Systems Engineer (1st Shift) position at Qts Data Centers?
This listing links directly to Qts Data Centers's Workday application page. You can apply directly on Qts Data Centers's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.