Systems Engineer, Media Systems Support

About the Role & Team

The Media Systems Support team at TelevisaUnivision is looking for a Systems Engineer to join our team!

The Systems Engineer is a hands-on Systems Support position responsible for all aspects of the infrastructure support team and the implementation and maintenance of current and future technologies used to support 24x7x365 News, Sports and/or Entertainment Production Environments. In this role, the hired individual will maintain broadcast-related IT Infrastructure systems and help to identify new technologies and tools to support and improve operations. He or she will provide technical assistance for daily operations of mission-critical systems.

The Systems Engineer works closely with the Media Systems Support group on all aspects related to their assigned area of responsibility.

About You

• You are an innovative individual that enjoys pushing the limits of technology.
• You have a passion for working along a high efficiency and highly technical team of Engineers in a very fast paced and challenging environment.
• You're able to quickly adapt to a work environment that changes priorities with little notice or warning.

YOUR DAY-DAY: (aka Responsibilities)

• You will be responsible for providing day-to-day support and monitoring of all Global Engineering on-prem and Cloud Infrastructure technology in the US.
• Responsible for performing preventive maintenance on all systems and making sure those tasks are completed in a timely manner.
• You will have direct involvement in incidents or problems (irrespective of priority) that cause service impact.
• Serves as part of the Engineering support escalation group for system performance, stability, and security for systems deployed by Univision.
• Responsible for overall system and infrastructure availability and develop a resilient infrastructure to reduce failures.
• Monitors incident tracking system for timely resolution of critical issues. Ensures service levels are met.

You Have

(aka Qualifications)

• Bachelor's degree in computer science, Electronics, Information Systems or related field, or equivalent experience.
• Minimum of 5 years in an IT profession, preferably with a media company or other broadcast operational environments.
• 3+ years deploying, configuring, and solving cloud infrastructure in either GCP, AWS or Azure.
• Experience supporting 24/7, continuous availability production and managed environments.
• Experience with Cloud computing, Virtualization, Network, Storage and Operating Systems (Windows & Linux).
• Experience with continuous integration and Infrastructure as Code (IaC) tools.
• Knowledge of networking, firewalls & load balancers.
• Knowledge of best practices for IT operations in an always-on, always-available service model.
• Display personal flexibility to achieve business goals.
• Ability to effectively communicate with both business and technical staff.
• Strong analytical skills, detail-oriented, accurate, organized.
• "> ">undefined OUR BENEFITS: TelevisaUnivision believes that a happy, well-balanced employee is what makes our culture thrive. We offer a wide selection of perks and benefits including PTO; tuition reimbursement; wellness and employee support programs; 401K; and life and other insurance plans. This is all in addition to our comprehensive and competitive health benefits package featuring medical, dental and vision coverage options. This position requires the employee to be 100% on site. #LI-ONSITE