Systems IT Specialist

Responsibilities

• Support day to day operations of broadcast information technology systems, software, and equipment. Maintain, upgrade, and support broadcast Information Technology.
• Troubleshoot and repair computer server hardware, software and peripherals, including network servers, storage, network operating systems, PCs and PC applications, LAN cabling, system security and virus protection.
• Have experience with or knowledge of Windows Operating Systems, Active Directory, Group Policy, Bomgar and Service Now Ticketing in a complex LAN and WAN computing environment. Other system includes Teams, ZOOM, Delinea, Nutanix, ENPS, cloud base storage, WO Traffic, Bitcentral Oasis, Cisco network switches and network circuits.
• Support network security, access rights, naming standards, scripts, and software upgrades.
• Create and maintain wiring documentation, and system configuration documentation. Provide network connectivity drawing of the building and remote sites.
• Maintain knowledge and stay current on technological advances including computer software and hardware, media and entertainment technologies, and workstation products.
• Willing to train on IT and Broadcast system operation and maintenance to service all aspects of the operation.
• Responsible for IT security compliance including but not limited to disaster contingency, patching management for software and operating system (OS) updates, and IT equipment inventory administration.
• Work closely with the Technology and Operations, Sales, News and corporate IT support.
• Effectively communicate the status of problems, provide updates to progress on projects, and offer solutions to technical issues.
• Liaise with third party vendors (e.g., equipment vendors and software providers) during issue resolution and new platform evaluations
• Be available to work various hours and days including weekends, overnights, and holidays.

Requirements

• Computer Science or IT related degree or equivalent education and experience
• Solid understanding of current computer hardware, network technologies, and Microsoft's Active Directory environment
• Understanding of file-based multimedia technologies and video edit systems is a plus
• Good interpersonal skills with the ability to communicate effectively with non-technical end users.

The ability to implement system servers and corporate sponsored system into the environment.

• Have the ability to lift up to 50 lbs., climb ladders and work on elevated surfaces, pull and install wiring, use hand and power tools, work on small components, and perform other physical tasks
• Must be willing to work onsite at our facility in Dallas, TX and must be willing and available to work flexible hours, including overnight shifts, weekends, holidays in order to meet the needs of a 24x7 operation.

Benefits

TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.

Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA's 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.

Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor's appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.

TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.

• Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.