Systems Operations Analyst

About the role

The Role We're looking for a Systems Operations Analyst to join our global Systems Operations team. Responsible for Daily Technical Operations including Application Management and Support for all Nasdaq provided services.

This includes 24/7 Technical Operations and Application Support, managing Incidents for both internal and external customers across a large portfolio of applications, installing application updates and maintaining operational documentation and procedures. As well as contributing to automation and development projects.

You'll fit right in if you're curious, technical, and collaborative, enjoy solving problems, and want to build your experience in a fast-moving, international environment. Experience required: 0-3 years.

What You'll Do

• Performs real-time monitoring of systems for software/hardware errors, failures and capacity issues; troubleshoot, diagnose and escalate to senior associates.
• Troubleshoots order entry and market data connectivity issues with clients, exchanges, market centers, and network providers.
• Investigate alerts and technical problems, collaborating with teams across the organization to find solutions.

• Support day-to-day application operations and respond to ad hoc technical requests.
• Contribute to automation, development, AI, and DevOps initiatives Work with global development teams on new tools, cloud-based solutions, and continuous improvements.
• Application and infrastructure deployments in both AWS and on-premise environments.
• On-call rotation support.
• (Minimal)

What You'll Bring

• Bachelor's degree in Computer Science or a related technical field, or currently pursuing a degree with an expected graduation in 2027.
• Strong knowledge and daily interactions with AI.
• Strong knowledge in software designs, concepts, and testing.
• Working knowledge of Linux operating systems, an interest in growing your systems administration skills, and being able to demonstrate foundational understanding of it.

• Strong experience with at least one programming or scripting language - Python, Go, C, Rust, Java, bash.
• Whether through coursework, internships, projects, or professional experience.
• Python is especially relevant to the team.
• Strong troubleshooting and problem-solving skills, with a willingness to learn and take initiative.

• Strong communication and collaboration skills, with the ability to work effectively across teams and time zones.
• Nice to Have Internship, co-op, academic, or project experience related to systems operations, DevOps, or application support.
• Exposure to cloud environments, preferably AWS.
• CI/CD - Gitlab/Github Familiarity with infrastructure-as-code tools such as Terraform.

This position will be located in Denver, CO for the afternoon shift, 12PM - 9PM MDT. Overtime, this role has the possibility of shifting to hybrid of day and afternoon shift, and eventually to full time day shift, as you advance from college and within the team. This is a hybrid work environment with at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.

We welcome applications from candidates of all backgrounds and identities. We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.

What We Offer

We're proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq's overall success. The base pay range for this role is $66,000 - $112,000.

In addition to base salary, Nasdaq provides a generous annual bonus/commission (short-term incentive), and equity (long-term incentive), comprehensive benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.

Nasdaq's programs and rewards are intended to allow our employees to: Secure Wealth: 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off Prioritize Health: Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts Care for Family: Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave Connect with Community: Company gift matching program, Employee resource groups, Paid volunteer days Grow Career: Education Assistance Program, Robust job skills training and Professional development opportunities For more information, visit Nasdaq Benefits & Rewards Career page.