Talent Development Specialist

About the role

The Talent Development Specialist is responsible for delivering engaging and effective training to direct care staff who provide exceptional care to individuals with developmental disabilities. This role supports employee development through new hire orientation, in-service training, and virtual learning across multiple states.

The ideal candidate is an energetic and engaging trainer with strong public speaking skills and a passion for helping others learn and grow. This role uses a variety of tools and resources to enhance employee training, performance, and engagement while contributing to the delivery of high-quality services.

What You Will Do

• New Employee Orientation: Lead engaging sessions to welcome and prepare new hires.
• Training & Software: Use Word, Excel, PowerPoint, Teams, and Outlook to support training and create materials.
• Communication & Collaboration: Communicate training needs and collaborate with trainers on organizational and in-service training.
• Learning Management System: Track training completions, classes, and required data to support compliance.
• Virtual Training: Deliver training through Zoom, GoToMeeting, and Teams, including technical support as needed.
• Resource Coordination: Partner with staff to maximize training effectiveness and program outcomes.
• Role Structure: 50% administrative and 50% facilitation, with 75% of facilitation in person and 25% virtual across multiple states; average class size of 10.

Must Have

• Experience/Education: 1-2 years of experience or education related to staff training or in-service presentation.
• Proven Track Record: Demonstrated success in conducting virtual or web-based training programs.
• Physical requirements: Instructors must demonstrate physical coordination and skill, which may include the ability to maintain balance while moving or being pushed or pulled. They must also be able to lower themselves into a half- squat position while keeping their back straight. Instructors will also be performing hands-on demonstrations of crisis intervention techniques.
• Technical Proficiency: Skilled in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), SharePoint and virtual platforms such as Zoom, Teams, and GoToMeeting.

Nice to Have

• Certifications: Must either currently hold or be able to obtain certifications in required training programs. These include, but are not limited to: PMT, CPR, CBRF First Aid (including choking), CBRF Fire Safety, CBRF Standard Precautions, CPI, MANDT, and any other state or Dungarvin-required programs.
• Learning Management Systems: Experience using Relias or Workday Learning.
• Population Experience: Experience working with individuals with intellectual or developmental disabilities.
• Large Group Facilitation: Comfort leading sessions with up to 50 participants.

We Offer

• Work Environment: Hybrid (2-3 days onsite)
• Compensation: $23.70 Hourly Fixed Rate
• Team Culture: Supportive, collaborative, and growth-focused culture where team members share ideas, support one another, and improve training and processes. Open communication, flexibility, professionalism, and innovation are valued in a positive, engaging environment
• Work Schedule: Between the hours 8am-5pm EST, with flexibility as needed to accommodate trainings as needed.
• 401 K plan with up to 3% employer match after one year of service.
• Insurance & Health: Medical, dental, vision (domestic partners eligible for dental), pet insurance, life insurance at no cost, plus supplemental insurance options, FSA, and HSA
• Time Away: PTO that increases with tenure, PTO donation options, and paid sick leave
• Employee Perks: National Brand Discounts, Employee Referral Program, and Employee Assistance Program
• Job Mobility: Opportunities within Dungarvin’s 17 states of service
• Growth & Development: Access to career growth opportunities, paid training, and mentorship

Skills Crucial for Success

• Strong Virtual Facilitation Skills: Confidently lead engaging and interactive online trainings for diverse audiences across multiple states.
• Excellent Communication & Interpersonal Abilities: Clearly convey information, build rapport, and maintain positive relationships at all organizational levels. Strong communication and interpersonal skills are essential, along with effective decision-making, time management, and organizational abilities.
• Organizational & Time Management: Effectively balance multiple priorities, manage schedules, and maintain training records with accuracy.
• Adaptability & Problem Solving: Quickly address technical challenges or unexpected changes during virtual sessions.
• Collaboration & Teamwork: Partner with other trainers and departments to deliver consistent, high-quality training experiences. Ability to work independently and collaboratively with a team in a virtual setting
• Professionalism & Initiative: Work independently, take ownership of responsibilities, and proactively seek ways to improve training delivery and engagement.
• Emotional Intelligence: Maintain composure, patience, and empathy when working with a variety of learning styles and personalities.