Talent Operations Specialist

About the role

We are seeking a Talent Operations Specialist who will own the end-to-end training, onboarding, and continuous enablement of our recruiting team. This role is critical to ensuring every recruiter is ramped quickly, operates consistently, and delivers an exceptional candidate and hiring manager experience.

Responsibilities

• Drive strategic initiatives that increase recruiter effectiveness, optimize workflows, and scale best practices across the recruiting organization.
• Develop and maintain recruiting knowledge hubs (e.g. Talenttools/, Hiring Manager recruiting guides, best practices, SOPs, compliance).
• Refine onboarding/training programs for recruiters, including first 30/60/90-day frameworks and shadowing experiences.
• Partner with Recruiting leaders to identify gaps in recruiter performance or process understanding.
• Shadow recruiters and deliver feedback loops to improve performance and consistency.
• Create frameworks to assess recruiter skill gaps and develop targeted improvement plans.
• Partner with recruiting leaders to define new recruiter ramp expectations and onboarding KPIs.
• Shadow/observe high-performing recruiters and recruiting leaders to document effective sourcing strategies, candidate engagement techniques, and pipeline management habits. Use these observations to:
• Build real-life case studies and success frameworks.
• Identify repeatable tactics that can be scaled across the team.
• Integrate insights into onboarding and continuous learning content.
• Facilitate live and async training sessions on tools, systems, and recruiting fundamentals.
• Support change management for new tools or processes (Gem, Greenhouse updates, new scheduling systems).
• Improve new hiring manager onboarding knowledge of recruiting processes.
• Deliver internal comms around recruiting policies, process updates, or best practices.

Basic Qualifications

• Bachelor's degree and 6 months of recruiting experience; or 3+ years of recruiting experience in lieu of degree.

Preferred Skills and Experience

• Strong familiarity with Greenhouse, LinkedIn Recruiter, and recruiting analytics.

Additional Requirements

• This role requires 20% travel.
• Willing to work extended hours and weekends as needed.

Itar Requirements

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.