Team Lead, DC Field Operations

About the role

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Team Lead, is a developing management role, responsible for leading and managing a team of DC installation engineers.

This role ensures the efficient design, installation, maintenance, and management of network cabling systems within the organization's facilities, including data centers, offices, and remote sites.

The Senior Team Lead, Network Field Cabling Installation collaborates with cross-functional teams, oversees projects, and plays a pivotal role in maintaining a robust and reliable network infrastructure.

Key Responsibilities

• Leads, mentors, and supervises a team of network cabling installation engineers whilst fostering a collaborative and high-performance work environment.
• Oversees the planning, execution, and completion of network cabling projects.
• Collaborates with project managers, engineers, and stakeholders to ensure project success.
• Develops and implements strategic plans for cabling infrastructure to support the organization's IT and business objectives.
• Assesses future capacity needs and technology trends to guide infrastructure planning.
• Ensures that network cabling installations meet industry standards, compliance requirements, and best practices.
• Conducts quality assessments and inspections of completed installations.
• Allocates resources efficiently, including personnel, equipment, and budget, to support cabling projects.
• Monitors project budgets and resource utilization.
• Maintain accurate documentation of cabling layouts, diagrams, test results, and project records.
• Generates reports and provide regular updates to senior management.
• Collaborates with vendors and suppliers to procure materials and equipment needed for cabling projects.
• Negotiates contracts and manage vendor relationships.
• Ensures that all cabling installations adhere to safety protocols, industry regulations, and compliance standards.
• Identifies opportunities for process improvement, automation, and efficiency in network cabling operations.

Knowledge and Attributes

• Seasoned proficiency in project management principles and tools.
• Seasoned knowledge of network cabling standards, copper, and fiber optic cabling systems.
• Excellent problem-solving and decision-making skills.
• Effective communication and interpersonal skills.
• Commitment to safety and compliance.
• Stays updated with industry trends and emerging technologies.
• Developing ability to lead and manage a team effectively.
• Ability to deal with challenging situations effectively, coupled with the ability to work in a fast-paced environment.

Academic Qualifications and Certifications

• Bachelor's degree or equivalent in Electrical Engineering, Telecommunications, Network Engineering, or a related field (or equivalent experience).
• Preferred certifications, such as BICSI RCDD, Cisco CCNA preferred.

Required experience

• Seasoned experience gained within a similar role and similar IT services organization.
• Seasoned experience in network cabling installation.
• Developing experience in managing field cabling installation engineers.

Pay and benefits

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $29/hr - $40/hr. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type: Hybrid Working