Team Lead Patient Access, Customer Service

About the role

At R1, we're transforming how healthcare works by combining nearly two decades of revenue cycle expertise with advanced technology, including analytics, AI, intelligent automation and workflow orchestration. We pair that technology with the irreplaceable expertise of our people to help hospitals, health systems and medical groups improve financial performance, simplify administrative complexity and create better experiences for patients and providers.

All Together Better defines our culture and the way we work. We're a diverse, global team united by a shared mission to make healthcare work better for all. Across technology, operations and support functions, our people bring deep expertise, empathy and ingenuity to the work we do. Here, collaboration fuels progress, adaptability sparks innovation and every voice can help shape what's next for R1 and the future of healthcare.

Location: Ascension St. John Medical Center, Tulsa, OK

Full-Time: Sunday -Thursday 10:30pm - 7:00am

This position coordinates patient access activities, such as registration, billing, and scheduling. assist management in establishing and implementing goals for the department. This role serve as a liaison between clinical and administrative areas to ensure sound working relationships and cooperative arrangements.

Essential Responsibilities

• Assist in monitoring budgets, staffing levels, quality measures, and regulatory compliance.
• Responsible for running various reports for management review and distribution as directed
• Collect, coordinate, update, prepare, and maintain various types of data for assigned area(s): logs, graphs, spreadsheets, statistics, productivity, budget information, policies, procedures, and presentations.
• Coordinate and assist management in processing contracts with outside vendors, business associate's agreements, security acknowledgments, and similar contractual agreements and documentation.
• Education Level
• High School - Equivalent experience will be considered
• Experience Level
• Minimum of 4 years of experience

Pay and benefits

For this US-based position, the base pay range is $18.76 - $29.19 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.