Team Leader, ERM Customer Success Americas
- Location
- Dallas, TX (Remote)
- Listed
- Today
About the role
- Manage a team of CSM's across the Americas
- Oversee the entire customer lifecycle, encompassing onboarding, education, product adoption, expansion, and renewals
- Serve as the primary liaison for clientele across the Americas, ensuring optimal satisfaction and value realization
- Champion customers' interests, influencing product direction and enhancements
- Lead customer engagement initiatives, emphasizing the value proposition of Cyberint's offerings
- Cultivate enduring relationships with customers, from initial onboarding through their journey, fostering business growth
- Spearhead internal process enhancements tailored to customer requirements
- Gather and channel customer feedback, reinforcing their voice within Cyberint's framework
Qualifications & Requirements
- Minimum of 6 years in a customer-centric role within B2B sectors
- Comprehensive understanding of the cybersecurity landscape
- 4+ years of specialized experience as a Customer Success Manager or equivalent in B2B environments
- 3-4 years of Team Leadership experience
- Bachelor's degree in Engineering or a relevant discipline
- Prior experience in account management and/or commercial roles
- Proven expertise in Cybersecurity, Intelligence, WEBINT domains, or collaboration with attack teams (e.g., penetration testers, red teamers)
- Bi-lingual w/Spanish is considered a distinct advantage
- Must be eligible to work in the United States without sponsorship from an employer now or in the future.
- EOE M/F/Veterans/Disabled
Additional Information
All your information will be kept confidential according to EEO guidelines.
About the Company
Cyberint, a market leader in External Risk Management, helping organizations to accelerate the detection, response and remediation of their external threats, was recently acquired by Check Point and is looking for a Customer Success Team Leader to bolster our Customer Success team.
If you're driven by the challenge of enhancing the team and our cybersecurity solutions and fostering client relationships, we invite you to apply now!
Check Point Software Technologies has been honored by Time Magazine as one of the World's Best Companies for 2024. We've also earned a spot on the Forbes list of the World's Best Places to Work for five consecutive years (2020-2024) and recognized as one of the World's Top Female-Friendly Companies. If you're passionate about making the world a safer place and want to be part of an award-winning company culture, we invite you to join us.
From Check Point Software Technologies's careers page, first listed on Rolev.ai on November 13, 2026. Rolev.ai is not the employer.
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More at Check Point Software Technologies
All Check Point Software Technologies jobsCommon questions
Where is the Team Leader, ERM Customer Success Americas job at Check Point Software Technologies located?
Yes, this Team Leader, ERM Customer Success Americas opening at Check Point Software Technologies is listed as Dallas, TX (Remote). Always check Check Point Software Technologies's application page for specific state eligibility or relocation policies.
How do I apply for the Team Leader, ERM Customer Success Americas position at Check Point Software Technologies?
This listing links directly to Check Point Software Technologies's SmartRecruiters application page. You can apply directly on Check Point Software Technologies's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.