Team Leader - Rental Delivery - Big Sky
- Pay
- $20 per hour
- Location
- SB Big Sky, MT
- Listed
- Today
About the role
- Seasonal (Seasonal)
- Job Title: Team Leader - Rental Delivery - Big Sky, Montana
- Location: Big Sky, Montana
- Terms: Seasonal, full- and part-time roles available
Pay
$20 /hour base wage, plus generous tips
Requirements
- Expect weekend and holiday work.
- Daily operations broken into morning and evening shifts.
- No previous experience required!
Perks and Benefits
- Free Alterra Mountain Company Employee Pass
- Unlimited access to all A lterra M ountain C ompany owned resorts, subject to blackout dates
- Ability to upgrade to F ull or Base Ikon Pass at heavily discounted rate
- Free Big Sky Resort Ski Pass with ability to add tram access.
- Discounted access to 500 + industry brands
- Generous d iscount s to Rossignol/Dynastar/Lange equipment
- 401K benefit and match for ALL staff members over 18 years old
- Apex-MEC (minimum essential coverage) plan available to all seasonal employees. This plan helps c over preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Mul tilingual Behavioral Health.
- Comprehensive Employee Assistance Pro grams, emotional wellbeing and work-life balance resources to keep you at your best.
Primary Responsibilities
- Opening and closing the shop daily.
- Pre and post shift team meetings, ensuring each Ski Technician understands expectations and responsibilities for that shift.
- Plan delivery routes, support calls and pickups for the current and upcoming shift.
- Respond to customer phone calls, text messages, emails and voicemails in a timely manner.
- Dispatch ski technicians on reactive support calls.
- Ensuring brand standards are being met daily i.e.: uniforms, vans, equipment, shop cleanliness, etc.
- Setting up the next shift for success.
- Upselling existing guests via phone calls/texts in predelivery communication
Secondary Responsibilities
- Sizing guests in the proper equipment for orders as they come into our system
- Schedule work assignments for the following shift.
- Real-time feedback and coaching, both positive and constructive, to ensure we are meeting our Key Customer Requirements
- Assisting labor management during slow periods
- Taking reservations and issuing refunds
- Assist with delivery and support service operations as needed
Ski Butlers is a standalone business within Alterra Mountain Company's family of mountain destinations.
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 60 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.
About U s
Ski Butlers was founded in 2004 to take the hassle out of renting equipment and to bring our shared love for the mountains to customers, partners and team members. We have cultivated an extraordinary team culture over the past 20 years, rallying behind collaboration, teamwork, accountability, and fun above all else. Our mission is to make ski vacations convenient by tapping into our shared passion, culture and fun work environment to create a customer experience unlike any other.
Ski Butlers is the global leader in ski and snowboard rental delivery, now servicing over 40 resorts in North America and Europe. This was made possible by embodying our 5 core values.
Service | Simple | Purposeful | Curious | Give
Delivering exceptional service, being purposeful, keeping it simple, remaining curious and giving back to our communities amounts to the foundation Ski Butlers was built on. As team members, we don't stop there. Our culture is about being a part of something bigger. Whether it's contributing to our net zero climate initiatives, building lifelong friendships or making a customer's vacation memorable, a job at Ski Butlers will be the best decision you make.
About the R ole
Team leaders (aka shift managers) are responsible for upholding Ski Butlers customer service standards while managing the flow of day-to-day operations. No two days are the same as a team leader! Adapting to the environment, managing expectations and leading by example are all qualities of highly effective leadership, especially in this role.
From Ski Butlers's careers page, first listed on Rolev.ai on November 15, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Team Leader - Rental Delivery - Big Sky role at Ski Butlers, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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More at Ski Butlers
All Ski Butlers jobsCommon questions
What is the salary for the Team Leader - Rental Delivery - Big Sky role at Ski Butlers?
The Team Leader - Rental Delivery - Big Sky posting at Ski Butlers states compensation of $20 per hour. Final pay may depend on location, experience, and interview evaluation on Ski Butlers's official career site.
Where is the Team Leader - Rental Delivery - Big Sky job at Ski Butlers located?
This Team Leader - Rental Delivery - Big Sky position at Ski Butlers is located in SB Big Sky, MT. Always check Ski Butlers's application page for specific state eligibility or relocation policies.
How do I apply for the Team Leader - Rental Delivery - Big Sky position at Ski Butlers?
This listing links directly to Ski Butlers's Workday application page. You can apply directly on Ski Butlers's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.