Tech 1

About the role

We Build Better Communities

Be Part of the Hawthorne Difference!

Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government.

Every member of our team plays a significant role in our success. Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE).

If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you've come to the right place! At Hawthorne Cat, we're always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve.

Our people are our most valuable asset. That's why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.

About the role

• Job Title: Tech 1
• Reports to: Hawaii Island Branch Ops Manager
• FLSA Status: Non-exempt
• Division: HPC
• Department: Service
• Union: ILWU
• Locations: Hilo

Position Summary

Under the general direction of the Branch Operations Manager and with little or no supervision, the Tech 1 will perform duties as assigned by management in the repair, maintenance, and rebuilding of equipment in the service shop or field, in a safe, efficient, and capable manner in the least amount of labor hours necessary and without rework. The Tech 1 is required to complete work within the time frame and standards established by HPC.

Essential Functions

• Trouble shoots mechanical problems in Caterpillar, allied products, and Ag & Turf and industrial products serviced by the service department.
• Makes warranty recommendations and prepares reports when performing warranty service jobs.
• Performs minor welding, fabrication, plumbing, and D.C. electric repairs.
• Attends training classes as directed and obtains passing grades.
• Reconditions or overhauls major components to manufacturer's specifications.
• Recommends actions to correct failures or problems.
• Adheres strictly to HPC safety, housekeeping, credit, and other rules, policies, and procedures.
• Maintains a favorable business relationship with customers, suppliers, and personnel from other HPC departments.
• Handles Equipment Condition Reporting.
• Contributes to team effort by accomplishing results as needed.

Education, Experience, and Skills Required

• Must have a high school diploma or equivalent.
• Must have a valid Driver's License with a good driving record.
• Must have PC skills.
• Must be forklift certified or able to be certified within 60 days.
• Must own hand tools that are suitable to perform the work noted above.
• At least 5 years of experience preferred.

Physical Demands

• Walking: Moves about on foot, often through uneven terrain.
• Hands/arms: Operates equipment and hand and power tools.
• Handling: Seizes, helps, or works with hands.
• Lifting: Raises or lowers miscellaneous equipment parts and tools.
• Reaching: Extends hands and arms in any direction.
• Stooping: Bends body downward and forward by bending at knees or waist.
• Standing: Remains in standing position if required to perform various functions of the job.
• Climbing: In and out of equipment.
• Raising/Lowering: Goes up and down in man lifts.
• Vision: Reads work tickets and parts and service books and operates heavy equipment.
• Talking: Communicates by radio, phone, and in person.
• Hearing: Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone, and in person.
• Sitting: Sits in equipment and vehicles for extended periods.
• Laying: Lies in prone position under vehicles and equipment for extended periods.
• Lifting: Lifts up to 60lbs. daily, frequent exertion.

Environmental

• Noise: Works in conditions with constant or intermittent noise.
• Temp/Weather: Works outside and in a shop with variations of temperature and weather.
• Exposure: Subject to foul odors, fumes, and harsh substances.

Here's what we Offer

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical video appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $44.36 hourly

Interested in joining the Hawthorne team? Check out our current available positions at:

Accommodations

Hawthorne Cat® Participates in E-Verify.