Technical Consultant

Job Description Summary

The Technical Consultant partners with clients to design, configure, and support technically focused solutions within Netsmart's EHR platforms and integrated third-party systems. This role plays a key part in reporting, data migrations, and system integrations, helping ensure data is accurate, accessible, and reliable throughout implementation and ongoing client use. This position is onsite at our Overland Park location.

At Netsmart, improving care delivery isn't just our aspiration; it's our passion.

For more than 50 years, we've been a healthcare software company developing technology and providing services in the behavioral health, human services, and post-acute markets.

We collaborate with organizations and partner closely with our clients across the care spectrum to anticipate challenges, identify obstacles, and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care.

Job Description Summary

The Technical Consultant partners with clients to design, configure, and support technically focused solutions within Netsmart's EHR platforms and integrated third-party systems. This role plays a key part in reporting, data migrations, and system integrations, helping ensure data is accurate, accessible, and reliable throughout implementation and ongoing client use. This position is on-site at our Overland Park location.

Responsibilities

• Implement technically focused solutions for multiple Electronic Health Record (EHR) software solutions.
• Design, develop, and support reports, forms, interfaces, and related system components, with a strong emphasis on reporting accuracy and usability.
• Consult with clients on technical designs related to reports, forms, interfaces, and data structures.
• Support the rollout of new solutions by assisting with technical setup, configuration, data migration activities, data transfer testing, and data validation.
• Participate in data migration planning and execution, including data mapping, validation, and troubleshooting to ensure successful client transitions.
• Collaborate with Engineering by providing feedback and real-world examples to support improvements in code related to logging, monitoring, analytics, and overall system performance.
• Lead client and third-party vendor calls to drive data mapping and integration discussions, translating requirements clearly between systems and technical teams.
• Troubleshoot and resolve reporting, data, and integration issues across pre-production and production environments.

Qualifications

Required

• Bachelor's degree in Management Information Systems, Computer Science, Computer Information Systems, Information Systems Technology, Data Analytics, or similar.
• Equivalent 2 years of work experience in lieu of degree.
• At least 1 year of healthcare information technology or systems management implementation or consulting experience.
• Strong analytical and problem-solving skills.
• Ability to multitask on projects and work effectively under pressure.
• Ability to problem-solve design and programming issues.

Preferred

• Experience working with electronic health records (EHRs).
• Knowledge of HL7-based interfaces.
• Familiarity with SQL, relational databases, and querying data for reporting or troubleshooting purposes.
• Experience supporting or executing data migrations, including data mapping, validation, and reconciliation.
• Experience creating, maintaining, or supporting reports and analytics within healthcare systems.
• Comfort working across technical and non-technical stakeholders to explain data and system behavior.
• Ability to work onsite at our Overland Park location.

Expectations

• Potential travel up to 20% as needed.
• Position may at times require extended or irregular hours outside of traditional business hours to support clients and projects across multiple time zones and any required travel.

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Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider.

Pay and benefits

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All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

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