Technical Lead, Customs Platform

About the role

KlearNow is an AI-powered customs brokerage and global trade compliance platform, based in the Bay Area with engineering in Gurgaon. We are building one AI-native platform across brokerage, drayage and visibility, where agents handle routine work and our customs experts handle the judgment calls.

The Role

You will own the customs module end to end: its architecture, its code and the team that builds it. The module takes a shipment from extracted documents to a compliant filing, covering entry, ISF, duty calculation and post-entry corrections. It is a hands-on lead role in a domain where a software mistake becomes a penalty for an importer.

What you will do

• Own the design of the customs module: entry data model, duty and fee engine, CATAIR validation, and ABI filing with ACE.
• Build the brokerage agent workflow, where agents draft and check entries and a broker approves before anything is filed.
• Keep regulated logic deterministic and tested, and use models only where inputs are ambiguous.
• Build the evaluation sets that gate every prompt, model and rule change.
• Make tariff and regulatory changes land as data or configuration in days.
• Consolidate services, own the module in production, and lead, hire and mentor the team.

What we are looking for

• 8+ years building backend systems, with 2+ years as a hands-on technical lead.
• Strong backend engineering in a modern language, plus working Python.
• Production experience with event-driven distributed systems on AWS and Kubernetes.
• LLM or agent features shipped to real users, with evaluations used to gate releases.
• Experience in a rules-heavy domain where errors are expensive, such as customs, tax or payments.
• Clear writing, and comfort working with our Gurgaon team across time zones.

Nice to have

• Some background understanding of customs brokerage.
• Hands-on work with agentic frameworks such as Agno or LangGraph.
• Java experience. Our backend is Java 21 with Micronaut.
• US customs knowledge: ABI, ACE, CATAIR, HTS classification, ISF, Section 232 and 301.
• Experience building MCP servers or similar tool interfaces for AI assistants.

KlearNow offers a competitive total rewards package, including

• Comprehensive medical, dental, and vision insurance
• Health Reimbursement Arrangement (HRA) to help offset deductibles and out-of-pocket medical expenses
• Equity participation
• 401(k) plan
• Flexible time off with no accrual waiting period
• Hybrid work at our San Jose, CA headquarters; this role is also open to remote candidates based in the US