Technical Product Owner

About the role

Successful Candidates Are

• Collaborators - strong partnering skills with others including fellow team members, peers, key stake holders; builds relationships & connects ideas across silos including, high-grade diplomatic skills to effectively negotiate for harmony
• Curious - willing to take calculated risks, challenges traditional approaches, inquisitive with a penchant for seeking new experiences, knowledge; asks questions; demonstrates an appetite to learn new things
• Adaptable - remains calm and optimistic under pressure and adapts well to unexpected situations; comfortable dealing with ambiguity and uncertainty; solicits & embraces feedback from others to make changes to improve impact and effectiveness
• Courageous/Bold - not afraid to make quick decisions with limited info, decisive; sets direction and priorities without fear; has the guts to make difficult business and people decisions; takes initiative and publicly tests limits; is not afraid to fail or go against popular opinion; acts with a real sense of urgency to move others to action; sets a high bar
• Determined - achievement oriented; optimistic about what can be; persistent, can persevere, resilient to setbacks; seeks high levels of activity, fast-paced environment; demonstrates a fierce commitment to challenging goals; a strong bias for action
• Authentic leaders and open, genuine communicators able to create an environment of excitement and positive motivation that leads to an emotional connection with the team, not just the task
• Well equipped to interface at any level of the organization in a context of major cultural change

What You'll Do

• Work closely with different stakeholders to understand their needs and priorities in defining product features
• Collect customer and stakeholder input for the development of technical requirements and product priorities
• Write product requirements, user stories and manage a product roadmap
• Leads user acceptance testing sessions to ensure product design meets requirements
• Collaborate closely with engineering teams to ensure requirements are prioritized, implemented and validated
• Analyze, manage, iterate and track the continued success of features in production
• Identify and perform gap analysis
• Assess cross-project impacts and take steps to resolve issues, particularly those standing in the way of progress, escalating when appropriate.
• Participate in process and quality improvement activities, and end of sprint and release retrospectives.

Qualifications & Requirements

Experience

• 2-5 years of experience in customer journey mapping, user research, and user stories.
• Experience in building and launching consumer digital products on web and mobile platforms - ideally in a regulated industry in which privacy and security are paramount
• Prior experience working as a product owner, product manager, designer or business analyst and known for rolling up your sleeves and getting the work done
• Strong ability to make trade-off decisions between possible and desirable, which requires a good sense of what is technically feasible
• Experience working in an Agile environment, ensuring user stories and acceptance criteria are captured correctly
• Understanding of how to use data and analytics to create a personalized experience and attract customers
• Knowledge of consumer products and passion around emerging technologies (e.g., Internet of Things, wearables, Beacons, NFC, big data) and how they will change consumer experiences
• Past experience in a role that required collaboration, influencing others and required building trust
• Bachelor's Degree in Business, Marketing, Computer Science or Information Systems