Technical Program Manager, Commercial

What You’ll Be Doing

As a Technical Program Manager, you will lead cross-functional execution for commercial space and aerospace customers - from proposal through deployment. You’ll work closely with product, engineering, and business development teams, as well as external customer stakeholders, to ensure the successful delivery of complex mission operations and ground software solutions. You will bridge the worlds of Agile software development and structured program delivery, balancing customer needs, technical execution, and business outcomes.

This role is ideal for someone who thrives in dynamic, fast-paced environments and can blend the structure and rigor of program management with the flexibility and creativity of a startup.

Key Responsibilities

• Program Execution: Own delivery of commercial customer programs and partnerships, ensuring scope, schedule, risk, and stakeholder alignment across multiple accounts. Lead planning, execution, and performance tracking to achieve contractual and customer success objectives.
• Customer Program Management: Serve as the primary interface for commercial customers, translating technical requirements into executable plans. Manage milestones, deliverables, and dependencies while ensuring transparency and consistent communication.
• Cross-functional Leadership: Drive alignment across engineering, product, and business teams. Facilitate internal stand-ups, milestone reviews, and retrospectives to maintain momentum and resolve blockers quickly.
• Customer Engagement: Act as the day-to-day liaison with customer program and technical leads. Lead regular syncs, technical deep dives, and program reviews to ensure customer satisfaction and identify opportunities for expansion.
• Documentation: Develop and manage deliverables such as program plans, performance reports, integration documentation, and customer-facing briefings. Maintain clear records of scope, decisions, and change requests.
• Support Business Growth: Collaborate with Sales and Business Development to scope new opportunities, shape proposals, and refine delivery models. Partner with engineering and product to define technical approaches and execution strategies for new and existing customers.

Qualifications

• 5+ years managing complex software, aerospace, or cloud-based programs for commercial customers (Program Manager, Technical PM, or equivalent).
• Experience in space systems, ground software, or mission operations preferred.
• Comfortable working with engineering and product teams to translate requirements into technical delivery plans.
• Fluency in Agile and Waterfall frameworks; capable of adapting to hybrid execution environments.
• Strong relationship management and communication skills; proven success engaging directly with technical and business stakeholders.
• Highly inquisitive and detail-oriented; able to identify risks, gaps, and dependencies early and drive them to closure.
• Excited to work in a fast-moving, dual-use technology environment with both commercial and government-adjacent customers.

Itar Requirements

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.