Technical Program Manager, Global Procurement Technology

About the role

Amazon's Global Procurement Organization is transforming how procurement operates at Amazon scale, and we are looking for a Technical Program Manager to drive that transformation. This role owns the programs that move procurement from individual AI-assisted productivity toward an operating model where AI agents carry processes end to end and people verify, orchestrate, and govern. It sits at the intersection of technology, business process redesign, and organizational change, where your work shapes not just the tools procurement uses but how the work itself is structured.

Key job responsibilities

• Define and manage the end-to-end lifecycle of complex, cross-functional technology programs, from problem definition and design through build, launch, and iteration.
• Stand up and operate new delivery team structures for AI transformation initiatives, from team charter and composition through to solutions running in production.
• Define how transformation success is measured and establish baselines before changes land, so that claimed gains can be verified rather than argued.
• Design and run program decision gates, including the criteria for continuing or stopping an initiative, the evidence required at each gate, and the escalation path when something is not working.
• Partner with business leaders to redesign processes, targeting the coordination effort that becomes unnecessary once supplier, commercial, risk, and policy information is maintained as a shared capability.
• Drive architecture and design discussions, applying working knowledge of AI and AWS services to evaluate trade-offs and ensure solutions are scalable, secure, and operationally sound.
• Build the mechanisms the program depends on, including team and charter registries, playbooks for standing up new teams, and the feedback loop that carries learning between business areas.
• Independently identify and resolve structural blockers across teams, including governance gaps, duplicated solutions, missing orchestration between existing tools, and unclear ownership.
• Manage program roadmaps, milestones, and dependencies across multiple engineering teams, proactively identifying risks and removing barriers to keep delivery on track.
• Facilitate business and technical meetings, driving crisp decisions and ensuring the right people are in the room at the right time.
• Communicate program status, risks, trade-offs, and outcomes to stakeholders from engineering teams through Directors and VPs, in clear written narratives and verbal updates.

Basic Qualifications

• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• 2+ years of software development experience
• 4+ years of technical program management working directly with software engineering teams experience
• Experience communicating and presenting to senior leadership
• Bachelor's degree
• Experience working with AI systems, including large language models and agent-based workflows, strong enough to assess feasibility and challenge proposed designs

Preferred Qualifications

• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• Experience leading highly technical programs involving infrastructure, complex systems, systems engineering

Additional information

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Pay and benefits

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

USA, CA, Irvine - 127,100.00 - 172,000.00 USD annually

USA, WA, Bellevue - 127,100.00 - 172,000.00 USD annually