Technical Program Manager - Offshore Engineering & Sustaining Operations

About the role

We're ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life-from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.

As part of the global ALTEN Group-57,000+ engineers in 30 countries-we deliver across the entire product development cycle, from consulting to full project outsourcing.

When you join ALTEN Technology USA, you'll collaborate on some of the world's toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.

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As a Technical Program Manager - Offshore Engineering and Sustaining Specialist you will be responsible for;

Key Responsibilities

Offshore Team Development and Coordination

• Coordinate day-to-day activities and priorities for the offshore sustaining engineering team in India.
• Establish clear workflows, task assignments, deliverables, ownership, and reporting structures.
• Track workload, resource allocation, project progress, dependencies, and open issues.
• Support the continued development and scaling of offshore engineering capabilities.
• Facilitate collaboration between US-based engineering leaders, subject matter experts, and offshore contractors.

Knowledge Transfer and Cross-Functional Collaboration

• Coordinate technical knowledge transfer between US and India engineering teams.
• Establish documentation practices, knowledge-sharing sessions, and onboarding processes.
• Ensure offshore resources have access to the necessary technical documentation, tools, requirements, and engineering guidance.
• Identify communication gaps and proactively resolve coordination challenges across time zones.
• Build effective working relationships across engineering, quality, regulatory, operations, and other relevant functions.

Sustaining Engineering and Process Improvement

• Support the planning and execution of sustaining engineering activities, including engineering changes, issue resolution, product maintenance, and documentation updates.
• Monitor project milestones, risks, blockers, and action items.
• Improve processes for work intake, prioritization, status reporting, and escalation.
• Promote compliance with applicable medical device quality systems, design controls, change management, and documentation requirements.
• Develop metrics to measure offshore team performance, delivery predictability, and operational effectiveness.

Required Qualifications

• Bachelor's degree in Engineering, Computer Science, or a related technical field, or equivalent experience.
• 5+ years of experience in technical project/program management, engineering coordination, or technical operations.
• Experience coordinating distributed teams, offshore resources, or cross-site engineering activities.
• Strong organizational, communication, and stakeholder management skills.
• Experience with project tracking tools such as Jira, Azure DevOps, Microsoft Project, or similar platforms.
• Ability to manage competing priorities, identify risks, and drive action-item closure.
• Willingness to work flexible hours to support collaboration with teams in India.

Preferred Qualifications

• Experience in the MedTech, medical device, life sciences, or other regulated industry.
• Familiarity with sustaining engineering, product lifecycle management (PLM), engineering change orders (ECOs), and configuration management.
• Understanding of medical device design controls, quality management systems, and documentation practices.
• Experience establishing or scaling offshore engineering teams.
• Experience facilitating technical onboarding, process standardization, and knowledge transfer.

Key Success Metrics

• Improved coordination and predictable delivery of offshore engineering activities.
• Clear ownership, priorities, and accountability across US and India teams.
• Reduced delays caused by communication gaps or incomplete knowledge transfer.
• Improved documentation quality and consistency.
• A repeatable operational framework that supports future offshore team growth

Salary Range: $125k-$145k

The actual salary offered is dependent on various factors including, but not limited to, location, the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience

MANDATORY FOR ALL REMOTE/HYBRID AND/OR CALIFORNIA, DISTRICT OF COLUMBIA, HAWAII, COLORADO, MARYLAND, CONNECTICUT, ILLINOIS, MINNESOTA, VERMONT, MASSACHUSETTS, NEVADA, NEW YORK, RHODE ISLAND, WASHINGTON STATE & CINCINNATI, OHIO, JERSEY CITY, NEW JERSEY, TOLEDO, OHIO BASED ROLES.

Note: Due to the nature of the work, only US Persons (citizens or permanent residents) need apply for this position. - OPTIONAL

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