Technical Program Manager (Software Engineer)

Responsibilities

• Partner with engineering leads to understand squad architecture, constraints, and technical debt, and build plans that reflect how the systems actually behave.
• Own planning and delivery for complex, multi-team programs: scope, sequencing, dependencies, and timelines, with close attention to cross-service and cross-region dependencies.
• Identify technical risk early (scaling limits, failure modes, capacity constraints, migration complexity) and drive mitigation before it reaches customers or commitments.
• Participate in design and architecture reviews, surfacing gaps in rollout plans, observability, and fault tolerance.
• Drive launch readiness and safe rollout of platform changes, including staged releases, rollback plans, load and failure testing, and operational handoff.
• Serve as the primary point of contact for stakeholders, with clear, regular status updates and risks escalated early alongside options and recommendations.
• Work with Data, Product, and Engineering leads to define and track success metrics for performance, reliability, utilization, and cost, tied to customer outcomes.
• Partner with SRE to build visibility into system health, and help leadership balance investment in reliability, scale, and new capabilities.
• Coordinate with Supply and Data Center teams on how capacity and infrastructure changes affect platform roadmaps.
• Run post-launch and post-incident reviews, and drive the resulting improvements to completion.

Requirements

• 3+ years in technical program management or software/infrastructure engineering, leading complex programs for cloud or infrastructure products.
• Hands-on engineering experience on production distributed systems, with deep understanding of consistency and availability tradeoffs, queueing, scheduling, autoscaling, load balancing, failure handling, and performance at scale.
• Hands-on familiarity with cloud infrastructure fundamentals: compute, networking, storage, containers and orchestration, and multi-region architectures.
• Ability to read architecture docs, review designs, and hold credible technical conversations with senior engineers, including on reliability, latency, and capacity tradeoffs.
• Experience with observability and operational practices (metrics, logging, tracing, SLOs, incident response) and using them to drive program decisions.
• Proven track record of delivering multiple high-impact programs across 3+ cross-functional teams, from planning through launch.
• Strong quantitative skills, with the ability to turn system and cost data into clear recommendations.
• Deep understanding of the software development lifecycle and how engineering teams design, build, test, and ship production systems.
• Exceptional written and verbal communication, with the ability to align stakeholders across teams and functions.
• Ownership mindset: highly organized, proactive, and calm under pressure, favoring clarity and follow-through over rigid process.

Preferred

• Previous experience in AI/ML developer platforms or GPU/cloud infrastructure-focused organizations.
• Experience in a fast-paced startup environment.
• Technical degree in Computer Science, Engineering, or related field.

What You’ll Receive

• The competitive base pay for this position ranges from ($140,000 - $165,000). This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location
• Meaningful equity in a fast-growing company- everyone on the team receives stock options - your impact drives our growth, and you share in the upside.
• Generous medical, dental & vision plans
• Flexible PTO- take the time you need to recharge
• Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication
• Join a passionate team on the cutting edge of AI infrastructure - where culture, learning, and ownership are at the heart of how we scale.
• $1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace

Additional information

Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. We welcome every qualified candidate eligible to work in the United States; however, we are currently unable to sponsor employment visas.