Technical Service Representative
- Location
- Charlotte, NC · On-site
- Job type
- Full-time
- Level
- Mid-level
- Experience
- 3+ years
- Education
- High school diploma or equivalent
- Listed
- 30 days ago
Skills & highlights for this role
- color vision test
- color matching
- batch manufacturing
- quality control
Also useful
- SAP
- commercial printing
Stated benefits & perks
- Medical
- Dental
- Vision
- 401k
- Paid parental leave
About the role
We are seeking a Technical Service Representative (Metal Deco Ink) to work with us. This person will report to the Laboratory Manager for performance of assigned functions, and coordinates with branch Inplant Technicians. The person in this role will be required to travel domestically up to 50%. As a Tech Service Representative you will be responsible for: Performing Technical Service in local Lab or at customer locations Performing color matches Manufacturing and QC batches on-site at customer locations Inventory management and record-keeping Housekeeping, purchasing and other duties as assigned
Qualifications & Requirements
To perform your job as expected, you will be required to: Have a High School graduate or G.E.D. equivalent Must be able to pass a color vision test Have the ability and willingness to travel Be able to match colors effectively Demonstrate excellent customer service skills Effectively communicate with peers and customers Have excellent written, reading comprehension and basic math skills Have the ability to lift up to 50 lbs. frequently In addition to these qualifications, we will consider as a plus if you have: Associate degree from 2-year college or trade school Previous ink inplant experience SAP experience and proficient with Microsoft Suite programs.
3-5 years in the ink industry and experience in commercial printing
Additional Information
We offer a competitive salary with excellent benefits including medical, dental, vision, life insurance, disability, pet insurance, HSA and FSA, 401(k), and more.
Through our programs, which now include Paid Volunteer Time Off and Paid Parental Leave, we support the needs of our employees, their dependents, and their communities by providing a benefit package that is easy to understand, easy to access, and affordable for all our employees. Don't just choose a job; choose a career that emphasizes employee growth in a safe, environmentally conscious culture.
Embark on your Colorful Career with us! We require post-offer, pre-employment drug screens, physicals, and background checks.
About the Company
In a world of vibrant color, INX stands out by blending art, science, and sustainability into every drop of ink we make. We're globally recognized for our innovation, and we're A Great Place to Work-Certified™ company! INX International is the third largest producer of inks in North America with full-service subsidiaries in Europe and South America.
We offer a complete line of ink and coating solutions technology for commercial, packaging and digital applications. We expertly blend pioneering technology with a deep commitment to the environment. Dedicated to coloring a safe and sustainable future one print at a time, you can see our color chemistry on beverage cans, food and household packaging, clothing, banners, billboards and more.
Investing in and protecting our employees is the key to our success. Our average employee has been with us 12 years, and we recognize the significant experience and the continuous dedication of our team members. We're actively seeking new talent with new ideas as we continue to provide sustainable products, service and innovation to the printing and packaging markets. Join us in coloring a safe and sustainable future!
Equal opportunity and legal notices
Equal Opportunity Employer: disability/veteran.
From INX International Ink Co.'s careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Technical Service Representative job at INX International Ink Co. located?
This Technical Service Representative position at INX International Ink Co. is located in Charlotte, NC (On-site). Always check INX International Ink Co.'s application page for specific state eligibility or relocation policies.
What qualifications are required for Technical Service Representative at INX International Ink Co.?
For the Technical Service Representative role, INX International Ink Co. highlights 3+ years of relevant experience; a high school diploma or equivalent; experience with color matching, batch manufacturing, quality control. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Technical Service Representative position at INX International Ink Co.?
This listing links directly to INX International Ink Co.'s SmartRecruiters application page. You can apply directly on INX International Ink Co.'s site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.