Technical Services Assistant

About the role

The Tucson Convention Center, including the Tucson Arena, Linda Ronstadt Music Hall, and Leo Rich Theater, has an opening for a skilled Technical Services Assistant. Under general supervision of the Technical Services Supervisor, this position will assist in work assignments for all the technical aspects of the facility.

The Technical Services Assistant will assist with the day-to-day technical operations and assist with managing all production equipment and department projects. This includes but is not limited to video matrix boards, televisions, lighting, electronic signage, audio system, cameras, and control room equipment. This position will also provide technical support for events, presentations, concerts, and other events as needed.

Responsibilities include, but are not limited, to the following

• Continually assists with all on stage activities before, during and after performances.
• Hang and focus lights, assemble staging, and sound systems as per show needs.
• Basic operation of audio, performance lighting, and Daktronics video systems.
• Assist with all lighting and sound checks for efficiency and accuracy.
• Assists with ensuring all in-house lighting and sound equipment is in proper working order and assists in the routine inspections of all lighting/sound systems and computer equipment.
• Continually ensures that areas of responsibility are kept clean and orderly.
• Consistently demonstrates safety when required to move furniture and equipment.
• Demonstrates a thorough knowledge of current OSHA safety regulations and the ability to identify safety issues and respond appropriately.
• The ability to troubleshoot technical problems and offer positive solutions.
• Provide outstanding customer service to clients while on-site.
• Be ready to assist staff and faculty with IT-related problems when called upon.
• Work varied shifts, including weekends and holidays.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

Education and/or Experience

• High School Diploma or GED equivalent.
• 3-5 years technical experience in the audio-visual industry.

Skills and Abilities

• General knowledge of Fly rail systems and lighting consoles.
• Basic concepts of rigging a plus.
• Knowledge of audio, powered and passive speakers, mixing consoles, wireless and wired microphones, audio recorders, signal flow.
• Knowledge of video, HD and SD LCD projectors, video switching systems, projection lens to screen throw ratios, signal flow.
• Lighting: standard lighting boards, LED intelligent lighting, intelligent lighting boards, basic electrical knowledge
• Possess knowledge and experience in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.
• Must possess a thorough understanding of the facility’s electrical, audio/visual, TV’s, computer network, telephone, and scoreboard systems.
• Ability to operate Scissor Lift, Single Man Lift, and Forklift, will train if necessary. Working at heights is mandatory.
• Ability to make decisions in a stressful environment and accommodate a flexible work schedule.
• Ability to maintain effective working relationships with clients, employees, exhibitors, patrons, and others encountered while working.
• Above average verbal and written communication skills required.
• Effective time management skills, with strong organization and prioritization abilities

Computer Skills

• To perform this job successfully, an individual should have knowledge of Word Processing software. Knowledge of spreadsheets is helpful.

Certificates, Licenses, Registrations

No certifications are required.

Working Conditions

Location: On Site in Tucson, AZ

Physical Demands

• Ability to work throughout the facility for various events including sitting, standing walking, lifting, reaching, stooping, kneeling and/or crouching, pulling, and pushing.
• Ability to work both indoors and outdoors, and in warm temperatures.
• Ability to lift 30 lbs. and up to 100 lbs. with mechanical assistance.