Technical Services Co-op

Areas of Opportunity

• Networking: Help build, secure, and troubleshoot the connectivity that keeps a global company running. Gain hands-on experience with enterprise wired and wireless networks, routing and switching, firewalls, network monitoring, performance, reliability, and automation, while contributing to projects that improve how people and systems connect.
• Cybersecurity: Work alongside security professionals to help identify and respond to real-world threats. Gain experience with security monitoring, vulnerability management, threat investigation, security controls, remediation, and improving the organization's security posture.
• Enterprise Systems: Gain hands-on experience with the technology behind enterprise-scale IT services, including Windows and Linux, cloud and data-center technologies, identity, enterprise applications, monitoring, automation, reliability, and infrastructure operations.
• General IT: Develop broad experience across corporate technology while solving real problems for users and the business. Work with endpoints, hardware and software, systems administration, automation, IT service management, and technologies that improve the employee experience.

Mentorship and Project Experience

Co-op students will work directly with experienced Technical Services professionals who provide technical guidance, mentorship, and exposure to enterprise IT practices. Each student will also take ownership of a defined project related to their primary area of focus.

The project will address a real InterSystems technology or operational need and give the student an opportunity to explore a subject in depth, apply what they are learning, solve problems, and demonstrate increasing technical ownership. By the end of the co-op, students should have made a meaningful contribution to InterSystems and strengthened their technical capabilities and professional credibility.

What You'll Do

• Contribute to technical operations and projects aligned with your primary area of focus.
• Work with enterprise technologies, tools, and processes in a production IT environment.
• Investigate problems, document findings, and help implement practical solutions.
• Collaborate with Technical Services colleagues and internal business partners.
• Learn and follow IT service-management, change-management, and security practices.
• Present the outcomes, lessons, and value of your defined project.

What We're Looking For

• Students pursuing Computer Science, Cybersecurity, Networking, Information Technology, Computer Engineering, Information Systems, or a related technical program.
• We do not expect candidates to know everything.
• We are looking for:

• Curiosity, initiative, and a strong desire to learn
• Logical troubleshooting and problem-solving skills
• Interest in enterprise technology and how IT supports a global business
• Good communication, teamwork, and attention to detail
• Willingness to ask questions, accept guidance, and take ownership
• Coursework or experience in one or more relevant areas, such as Windows, Linux, networking, cybersecurity, cloud technologies, scripting, systems administration, or computer hardware

Benefits

The company also provides generous employee benefits including:

• Medical, vision, and dental insurance
• Short-term and long-term disability, and life insurance
• 401(k) Profit Sharing Contribution
• Paid Time Off and Holidays
• Parental Leave
• Tuition reimbursement

The estimated hourly compensation range for this role is

$30 - $30 USD