Technical Support
- Location
- Richmond, VA
- Job type
- Full-time
- Level
- Mid-level
- Listed
- 30 days ago
Skills & highlights for this role
- help desk ticketing
- PC and printer troubleshooting
- VLAN network configuration
- Mitel phone support
About the role
- Respond to and direct help desk tickets to other technicians for resolution
- Perform installation and troubleshooting of PC’s, printers, iPhones and software.
- Daily inspections of server room and data closets
- Manage backup tape rotation and cases for offsite pickup
- Perform network jack activation for correct VLAN
- Basic customer training and support on Mitel phone operations
- Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets
Additional Information
All your information will be kept confidential according to EEO guidelines.
About the Company
Ask ITC Inc. is a software development Company. Our passion is delivering technology strategies & digital solutions that assist our clients with building competitive, innovative and successful companies.
From Ask IT consulting's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Technical Support role at Ask IT consulting, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Similar roles
- Computer Support SpecialistD.A. Davidson · New York, NY
- Dynamic Server SupportWorldwide TechServices · St. Cloud, MN · $18/hr
- Service Operations Analyst- IntermediateSony Pictures Animation · Los Angeles, CA
- IT Helpdesk - MUST be bilingual in KOREANSBT Global, Inc. · Plymouth, MI
- Computer & Server Field Technician in Richmond, VAUnisys · Richmond, VA
- IT Support SpecialistAmcor · AF New London Healthcare, WI
Common questions
Where is the Technical Support job at Ask IT consulting located?
This Technical Support position at Ask IT consulting is located in Richmond, VA. Always check Ask IT consulting's application page for specific state eligibility or relocation policies.
What qualifications are required for Technical Support at Ask IT consulting?
For the Technical Support role, Ask IT consulting highlights experience with help desk ticketing, PC and printer troubleshooting, VLAN network configuration, Mitel phone support. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Technical Support position at Ask IT consulting?
This listing links directly to Ask IT consulting's SmartRecruiters application page. You can apply directly on Ask IT consulting's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.