Technical Support Engineer
- Location
- Salt Lake City, UT
- Job type
- Full-time
- Level
- Entry level
- Listed
- 22 days ago
Skills & highlights for this role
- technical support
- account configuration
- data mapping
- root cause analysis
Also useful
- AI workflows
- SQL
About the role
As a Technical Support Engineer at Windfall, you’ll own the customer support queue and the systems behind it. You’ll onboard new customers, configure accounts, map high-priority datasets, and resolve technical issues. Then you’ll ask the next question: why did this ticket happen, and how do we stop it from happening again? Sometimes the answer is a better help article. Sometimes it’s a product fix. More and more, it’s an AI workflow that answers the question before the customer has to ask.
This role is a great fit if you’re early in your career, operations-minded, and curious about AI. It isn’t SQL-heavy or a deep engineering role. We want a resourceful problem-solver who likes data, sweats the details, and would rather fix a problem once than answer it a hundred times.
We're on a mission to change how organizations perceive and use people data. And we hold true to our core values of: (1) Be an excellent communicator; (2) Operate with transparency; (3) Provide leverage, not optimization; (4) Win When Our Customers Win; and (5) Act with integrity and trust.
From Windfall's careers page, first listed on Rolev.ai on October 17, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Technical Support Engineer role at Windfall, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
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Common questions
Where is the Technical Support Engineer job at Windfall located?
This Technical Support Engineer position at Windfall is located in Salt Lake City, UT. Always check Windfall's application page for specific state eligibility or relocation policies.
What qualifications are required for Technical Support Engineer at Windfall?
For the Technical Support Engineer role, Windfall highlights experience with technical support, account configuration, data mapping, root cause analysis. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Technical Support Engineer position at Windfall?
This listing links directly to Windfall's Lever application page. You can apply directly on Windfall's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Lever application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.