Technical Support Specialist (Secret Clearance)
- Pay
- $25 – $38 per hour
- Location
- Rancho Cordova, CA · On-site
- Job type
- Full-time
- Level
- Mid-level
- Experience
- 2+ years
- Education
- High school diploma or equivalent
- Listed
- 31 days ago
Skills & highlights for this role
- Secret clearance
- US citizenship
- DoD 8570 baseline certification
- hardware troubleshooting
- network troubleshooting
- certificate management
- ticket tracking systems
Also useful
- CySA+
- Security+
- GSEC
Stated benefits & perks
- Health
- 401k
- Pto
About the role
We have multiple openings for Technical Support Specialists to staff our 24/7 helpdesk supporting US Department of Defense hardware, software, and network infrastructure. Openings are available for day, night, and swing shifts. This is a full-time, position. You will provide technical support via phone and email for equipment operating worldwide.
The supported equipment includes but is not limited to servers, specialized appliances, data collection systems, sensors, and networks. Our current shift opening is for 00:00-8:30 am overnight which includes weekends. This position requires a government security clearance; you must be a US citizen for consideration.
Responsibilities include but are not limited to: Diagnose and resolve hardware and software issues in a timely manner. Assist in documentation and resolution of cybersecurity related issues. Remotely apply patches, updates, and fixes to fielded systems. Quickly identify and troubleshoot network issues. Manage certificates for equipment on a secure network.
Provide technical support to end users and maintenance technicians via phone and email. Work closely with engineering team to resolve complex problems. Accurately enter data into ticket tracking systems and asset management Monitor status of tickets to ensure that all customer requests are handled in a timely manner. Report status of tickets and parts to management during weekly meetings.
Adhere strictly to DoD and other relevant government regulations and protocols concerning the transport, storage, disposal, and dissemination of controlled unclassified and classified materials or information.
Minimum Qualifications
US citizen with the ability to obtain a Secret security clearance High school diploma Associate's degree in IT or related field 2+ years of experience in technical support Ability to obtain DoD 8570 baseline certification to include at least one of the following: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP. Fluent in written and spoken English. Preferred Qualifications: Bachelor's degree in related technical field. Experience in cybersecurity field Active Secret security clearance. Work experience on DoD contracts and maintaining equipment on DoD networks.
About the Company
Mesotech International, Inc. ("Mesotech") is a rapidly growing engineering and manufacturing company in Sacramento, California that focuses on aviation related meteorological and industrial monitoring systems. With over 30 years of experience in systems design, software design, hardware design, system integration, and installation, Mesotech is an excellent place to begin or expand your career.
Equal opportunity and legal notices
Mesotech offers a comprehensive and generous benefits program including health insurance, PTO, and 401k. The base pay range for this position is $25 - $38 per hour DOE. Mesotech is an equal opportunity employer.
From Mesotech International, Inc.'s careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Technical Support Specialist (Secret Clearance) role at Mesotech International, Inc.?
The Technical Support Specialist (Secret Clearance) posting at Mesotech International, Inc. states compensation of $25 – $38 per hour. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Mesotech International, Inc.'s official career site.
Where is the Technical Support Specialist (Secret Clearance) job at Mesotech International, Inc. located?
This Technical Support Specialist (Secret Clearance) position at Mesotech International, Inc. is located in Rancho Cordova, CA (On-site). Always check Mesotech International, Inc.'s application page for specific state eligibility or relocation policies.
What qualifications are required for Technical Support Specialist (Secret Clearance) at Mesotech International, Inc.?
For the Technical Support Specialist (Secret Clearance) role, Mesotech International, Inc. highlights 2+ years of relevant experience; a high school diploma or equivalent; experience with hardware troubleshooting, network troubleshooting, certificate management, ticket tracking systems. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Technical Support Specialist (Secret Clearance) position at Mesotech International, Inc.?
This listing links directly to Mesotech International, Inc.'s SmartRecruiters application page. You can apply directly on Mesotech International, Inc.'s site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.