Technical Training Specialist (TTS) Intern

About the role

The JM Family College Internship Program is designed to create an opportunity for college students to have meaningful work experiences that tie to their programs of study. As part of this program, you will actively contribute to your team's success, learn about JM Family's companies and culture while obtaining new skills through learning opportunities, networking events and much more.

The ideal candidate will be available to work full-time during the Summer Internship Program (May 24th, 2027 - July 30th, 2027).

Interns will engage in meaningful work and gain insights into specific projects or tasks, providing hands-on experience, and contributing to various department initiatives. They will learn about JM Family's culture including our core values: Consideration, Cooperation, Communication, Innovation and Accountability. These core values are part of our keys to success and the skills that embody these values are what drive our success as an organization.

The Technical Training Specialist (TTS) Intern will gain hands-on experience supporting the Fixed Operations Training Center's Field Technical and Technical Training teams. This internship provides exposure to technical training and development, technician recruitment and mentorship, Technician Skill Level Guidelines, and course and curriculum development. Through these experiences, the intern will help support the development of associates for future opportunities in the field while building the technical and instructional skills needed to deliver training to Southeast Toyota dealer technicians.

Responsibilities

• Support the delivery of technical training for Southeast Toyota dealer technicians.
• Assist with daily operations and responsibilities associated with the Technical Training Specialist role.
• Contribute to projects and team initiatives related to Technician Skill Level Guidelines.
• Support technician recruitment, professional growth, and mentorship initiatives.
• Assist with technical course development and curriculum design.
• Learn the Toyota Brakes course and independently deliver the course to technicians by the end of the internship.

Qualifications

• The ideal candidate will be actively enrolled in a bachelor's, master's, or other degree-seeking program at an accredited college or university, with a focus in a relevant field. Candidates in related fields will also be considered. Must have completed at least one semester of coursework.
• Preferred fields of study include Automotive Technology and Automotive Service Management Technology.
• Minimum completion of at least two semester classes, with relevant completed coursework in automotive diagnostics, advanced drivability, alternative fuels, and dealership management.
• Proficiency in Microsoft Office products, including Word, Excel, and PowerPoint.
• Must be able to reside in the Jacksonville, Florida, area for the duration of the Summer Internship Program and work on-site at the Fixed Operations Training Center.
• Must be willing to travel overnight as needed.
• This is a full-time position with flexible working arrangements depending on the business need.
• Associates in this role are subject to our Safe Driver Program and Motor Vehicle Records monitoring.

Additional information

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.