Technology Consultant-CTJ-Poly

Overview

In this role we are seeking a Technology Consultant with Experience with Microsoft Exchange and secure collaboration, including Exchange (on‑prem and Exchange Online), Teams, Skype, O/M365, and X3/X5/X7 environments. Secure collaboration (Teams, Skype, Air-Gap / Cloud Services and Exchange architecture and operations.

We are in search of a Technology Consultant professional with experience participating in the pre-sale process and will manage it as needed.

Our Technology Consultant helps scope the project by sharing customer or technical knowledge in their specialty domain by leveraging their expertise as a subject matter expert, maintains tools with up-to-date skills and availability, participates in and/or may lead meetings with customers/partners to understand their business needs and/or scenario they are trying to solve and engages others appropriately to understand and define customer requirements.

The Technology Consultant communicates the business value of planned solutions to customers/ partners with direction/guidance. Implements mitigations on technical and business risks, manages their schedule and communicates to project leads, delivers against Work Breakdown Structure (WBS), oversees aspects of implementation, and acts as an ambassador in consumption of intellectual property (IP) and leverages IP in projects.

Proactively assists in the creation of intellectual property content and seeks areas that are available for more IP. Communicates areas that need refreshing or gaps in intellectual property. Provides feedback for continuous improvement. Identifies opportunities to expand or accelerate the adoption and consumption of the cloud and Microsoft technologies.

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

Responsibilities

Business Development

Identifies opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies.

Intellectual Property Management

• Acts as an ambassador in consumption of intellectual property (IP) and leverages IP in projects.
• Proactively assists in the creation of intellectual property content and seeks areas that are available for more IP.
• Communicates areas that need refreshing or gaps in intellectual property.
• Provides feedback for continuous improvement.

Operational Excellence

Completes operational tasks and readiness and ensures timeliness and accuracy. Follows Microsoft policies, compliance, and procedures (e.g., Enterprise Services Authorization Policy, Standards of Business Conduct, labor logging, expenses, travel guidelines).

Pre-Sales Support

Participates in the pre-sale process as needed. Helps scope the project by sharing customer or technical knowledge in their specialty domain by leveraging their expertise as a subject matter expert.

Readiness

• Learns new technologies or services based on business demands and industry trends.
• Obtains relevant accreditations and certification(s) as advised by the domain leadership team.
• Shares experiences, best practices, and product news within the team.
• Participates in relevant technical communities at Microsoft.

Technical Delivery

• Participates in and/or may lead meetings with customers/partners to understand their business needs and/or scenario they are trying to solve.
• Uses business, technology, and industry strategies to define customer/partner requirements and constraints.
• Engages others appropriately to understand and define customer requirements.

• Follows the capacity process outlined by Resource, Insights, Capacity, and Capability (RICC) team. Maintains tools with up-to-date skills and availability.
• Proactively identifies issues and risks and engages with customers/partners or internal stakeholders (e.g., Project Managers) as appropriate to address and resolve issues.
• Proactively manages relationships with customers/partners/stakeholders to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience.
• Implements technical solutions by completing assigned project tasks with defined quality standards and following Industry Solutions processes. Oversees aspects of implementation.

• Supports project planning and the development of project documents by defining the risks and dependencies.
• Communicates the business value of planned solutions to customers/ partners with direction/guidance.
• Implements mitigations on technical and business risks.
• Manages their schedule and communicates with project leads.
• Delivers against Work Breakdown Structure (WBS).

Required/minimum qualifications

Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related field AND 1+ year(s) work experience in relevant area of business OR equivalent experience.

Security Clearance Requirements

Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• The successful candidate must have an active U.S. Government Top Secret/SCI Polygraph Security Clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.
• Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Additional or preferred qualifications

• 3+ years work experience in relevant area of business.
• Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics).

• Experience with Microsoft Exchange and secure collaboration, including Exchange (on‑prem and Exchange Online), Teams, Skype, O/M365, and X3/X5/X7 environments.
• Secure collaboration (Teams, Skype, Air‑Gap / cloud services).
• Exchange architecture and operations.

Pay and benefits

Technology Consulting IC3 - The typical base pay range for this role across the U.S. is USD $77,900 - $156,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $100,800 - $169,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.