Technology Specialist - AI Ambassador

Position Overview

Are you someone who constantly asks "Why do we do it this way?" and "How can we do it better?"

As a Technology Specialist, you'll work alongside operational teams to understand how the business functions and identify opportunities to improve processes through automation, AI, and technology solutions. You'll gain hands-on experience supporting business operations while helping drive innovation across a global logistics organization.

This role is ideal for someone who is naturally curious, enjoys solving problems, and wants to make a measurable impact by improving the way work gets done.

What You'll Do

• Learn the operations, processes, and customer requirements of assigned departments.
• Support business improvement initiatives and operational projects.
• Identify opportunities to streamline processes, eliminate inefficiencies, and improve productivity.
• Develop solutions using tools such as Power Automate, Power Query, SharePoint, Excel VBA, Microsoft Copilot, and AI technologies.
• Research and evaluate emerging technologies that can create business value.
• Collaborate with leaders and stakeholders to recommend and implement improvements.
• Present ideas, insights, and solutions that support operational excellence.

What We're Looking For

• Bachelors Degree or equivalent work experience relevant to the position
• Naturally curious and inclined to ask, "Why?" and "How can we do this better?"
• Strong analytical and problem-solving skills.
• Interest in and experience with technology, AI, automation, and business operations.
• Ability to take initiative and think independently.
• Strong communication and relationship-building skills.
• Open to feedback, coaching, and continuous development.
• Organized, detail-oriented, and adaptable.

Expeditors offers excellent benefits

• Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
• Annual Paid Holidays (10)
• Potential Flexible Days (2)
• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid, unused rolls over)
• 401(k) Retirement Savings Plan with employer match (Pre-Tax or Roth)
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Health Savings Account (HSA)
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA)
• Employee Assistance Program (EAP)
• Training and Personnel Development Program