Tesla Advisor, Sales

About the role

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• Tesla Advisor, Sales
• Job Category
• Sales & Customer Support
• Location
• Silver Spring, Maryland
• Req. ID
• 287646
• Job Type
• Full-time
• What to Expect

As a Tesla Advisor, you are at the forefront of our mission to accelerate the world's transition to sustainable energy. Your role is essential in consistently delivering an educational, immersive, and exciting experience to both current and potential customers, exceeding client expectations from their initial showroom visit to their delivery day experience.

Your responsibilities encompass guiding customers through their exploration of Tesla's products and facilitating a seamless sale and delivery process. We are seeking a candidate who is energetic, highly organized, and hardworking, with a genuine passion for sustainable energy and a talent for creating exceptional client experiences.

What You’ll Do

• Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations
• Excite and educate prospective customers through various channels about Tesla's product offerings
• Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers
• Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion
• Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets
• Demonstrate expertise in Tesla’s products and services and stay updated on EV trends and local incentives
• Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes

What You’ll Bring

• 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
• Passionate about the Tesla Mission and our innovations in the personal transportation industry
• Highly organized and excellent written and verbal communication skills

Proficient with Microsoft Office Suite and CRM tools

• Ability to work evening hours, weekends, and holidays in a retail environment
• Valid driver's license required

For roles working in CA, CO, HI, ID, MD, MS, NV, NC, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment

For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Medical plans > plan options with $0 payroll deduction

Family-building, fertility, adoption and surrogacy benefits

• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA

Healthcare and Dependent Care Flexible Spending Accounts

401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits

• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program

• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources

Voluntary benefits to include

• critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program

Employee discounts and perks program

• Earned Wage Access: Real-time pay access paid daily, subject to eligibility and schedule (applicable for below Sr. Managers levels)
• Expected Compensation $21.57 - $38.48/hour + cash and stock awards + benefits

• Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
• The total compensation package for this position may also include other elements dependent on the position offered.
• Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

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