Testing Services Proctor and Assistant

About the role

Ivy Tech Evansville seeks a Testing Services Proctor and Assistant to provide assessment services to potential and enrolled college students utilizing approved assessment instruments and standardized procedures. To provide appropriate proctoring services for high-stakes certification and professional licensing exams according to required protocols and guidelines.

Responsibilities

• Provide certification, assessment, and distance education exam administration according to designated proctor policies and procedures.
• Complete all required high-stakes exam proctor training and stay current with exam protocol changes.
• Provide limited hardware and troubleshooting software, including calls to testing company technical support services when problems arise.
• Maintain accurate records of all assessment services provided and supply this information to appropriate college offices on a timely basis.
• Adjust testing procedures for accommodated testing
• Assist with scheduling center activity. Respond to customer queries by e-mail or phone.
• Promote, demonstrate, and maintain a professional manner and appearance.
• Assist in keeping the testing centers organized, clean, supplied, and well maintained when on campus.
• Works with lead proctor/director to develop invoices and working relationships with business affairs and vendors. Some accounting work with invoices and payables.
• Work closely with staff and workforce community partners to schedule and proctor exams relating to the CNA/QMA program and industry partners.
• Some regional travel required to proctor exams during special events, community days, etc.
• Evening and weekend work is expected on occasion and as needed.
• Perform other duties as assigned.

Hiring Range

• This role is budgeted between $16.00 and $17.00 per hour based on experience and qualifications.

Work Hours

• Typical business work hours, may be adjusted during peak times.

Minimum Requirements

• Current Ivy Tech students are not eligible for this role.
• Associate degree required, Bachelor's preferred.
• At least two (2) years' experience in an administrative support environment.
• Must have good technology skills and the ability to assess and troubleshoot system issues both remotely and in person.
• Must have good written and oral communication skills; above average computer literacy; experience with word processing, spreadsheet, and database software, preferably Microsoft Office.

Familiarity with Microsoft Teams and/or Zoom

• Ability to set priorities, manage time effectively, handle multiple responsibilities simultaneously, and demonstrate the ability to work with a diverse staff and student population.
• Perform test administrative duties to maintain the proper functioning of the office.
• Must possess strong organizational skills and attention to detail.
• Ability to research and resolve student and employee related issues.
• Ability to keep departmental information confidential.

Pay and benefits

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
• Dental plan with no-cost preventive services and coverage for orthodontia
• Vision plan with low-cost exams and allowances for glasses or contact lenses
• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
• Wellness program with opportunities to earn $250 in Wellness Rewards
• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years
• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children
• Tuition assistance for undergraduate, graduate, and doctoral programs
• Paid professional development opportunities

Work-Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess
• Flexible work arrangements where available
• Paid childbirth recovery leave (8 weeks)
• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness
• Additional discounts on gym memberships, transportation, and various retail services

• Ivy Tech is proud to offer benefits that support your health, your family, and your future-because when our employees thrive, our students and communities thrive too.
• Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.