The Lodges Guest Services Agent - Year Round
- Pay
- $20 per hour
- Location
- Park City, UT
- Listed
- Today
About the role
Flex Year Round
Classic, consistent quality from a winning team!
Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley).
- Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts
- Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only)
- Subsidized meals at Employee Dining Rooms offered for staff while on shift
- Subsidized housing options available for seasonal full-time staff
- Discounts for staff members at restaurants, shops, and service providers in Park City
- Healthcare options are available for staff members
- 401k plan with company match
Purpose of Position
The Guest Services Agent is responsible for ensuring guest, owner, and employee satisfaction at the Lodges.
Responsibilities
- Check guests and owners in and out of The Lodges
- Facilita te a smooth check-in and check-out for guests and owners
- Cover front desk during scheduled shift
- Answer the phone in a professional manner and transfer calls as appropriate
- P ost folio charges, perform folio reconciliation, and create shift reports
- Assist with owner and guest requests and proactively solve guest problems
- Assist with concierge duties, including making reservations for restaurants and activities
- Assist in coordinating the bell staff for guest pickups and drop offs
- Drive guests locally in the company vehicle
- Handl e cash and credit card transactions and settle guest balances upon departure
- Other duties a s assigned
Qualifications
- Knowledge of Deer Valley and the Park City area preferred
- Must be available to work a varied schedule, including early morning s, nights, weekends, and holidays
- Must be able to lift at least 40 lbs
- Must be at least 21 years old
- Hold a valid U.S. driver's license and be able to drive company vehicles
Dates of Employment
- Flex Year Round - may have periods of layoff or reduced hours
Pay Rate
- $20.00 per hour
Deer Valley Resort is an Equal Opportunity Employer.
From Alterra's careers page, first listed on Rolev.ai on November 11, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this The Lodges Guest Services Agent - Year Round role at Alterra, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Common questions
What is the salary for the The Lodges Guest Services Agent - Year Round role at Alterra?
The The Lodges Guest Services Agent - Year Round posting at Alterra states compensation of $20 per hour. Final pay may depend on location, experience, and interview evaluation on Alterra's official career site.
Where is the The Lodges Guest Services Agent - Year Round job at Alterra located?
This The Lodges Guest Services Agent - Year Round position at Alterra is located in Park City, UT. Always check Alterra's application page for specific state eligibility or relocation policies.
How do I apply for the The Lodges Guest Services Agent - Year Round position at Alterra?
This listing links directly to Alterra's Workday application page. You can apply directly on Alterra's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.