ASM Global
Direct Workday career site

Ticket Office Supervisor

Location
Bemidji, MN
Listed
Today

Essential Duties and Responsibilities

  • Open/Close box office as necessary.
  • Prepare the seller briefing and assigned windows on event nights, arriving prior to sellers call time.
  • Serve as first point of contact for ticket resolution for sellers and patrons on event nights.
  • Sell tickets to events via Ticketmaster or AXS as needed.
  • Provide excellent customer service to all patrons.
  • Set an example and serve as a leader to all ticket sellers.
  • Process ticket orders (group, consignment, comps, sales) and send reports via Ticketmaster / AXS ticketing systems.
  • Perform other duties and responsibilities as assigned by the Ticket Office management staff.

Qualifications

  • A minimum of 2 years' experience in a supervisory role.
  • Experience in a Box Office role
  • Computer skills including Ticketmaster and AXS ticketing systems (preferred but not essential).
  • Must be highly organized with the ability to multi-task and complete assigned tasks in a timely manner.
  • Work with a sense of urgency and priority
  • Ability to work independently and as part of a team.
  • Strong interpersonal and customer service skills
  • Must be available nights and weekends.
  • Ability to interact with all levels of staff, including management and clients.

Education and/or Experience

  • High School Diploma or equivalent (BA/BS Degree Preferred).
  • Proficient PC skills including Internet Explorer, Outlook, MS Office Excel and Word

Skills and Abilities

  • Excellent organizational, problem solving, written, and verbal communication skills required.
  • Strong attention to detail is required and comfortable working with data.

Physical Demands

  • Close vision for review of information on a PC monitor, as well as hard copy output.
  • Manual dexterity for regular use of hands for typing is required.
  • May spend long hours sitting at computer viewing computer monitor.

Note

  • ASM Global is the world's leading venue management and services company, connecting people through the power of live experience.
  • We are an inclusive culture that strives to be a leader in diversity and social and environmental issues.
  • We create new opportunities for team members to grow and develop their skills and careers.

VEVRAA Federal Contractor.

Read the original posting

From ASM Global's careers page, first listed on Rolev.ai on November 10, 2026. Rolev.ai is not the employer.

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Common questions

Where is the Ticket Office Supervisor job at ASM Global located?

This Ticket Office Supervisor position at ASM Global is located in Bemidji, MN. Always check ASM Global's application page for specific state eligibility or relocation policies.

How do I apply for the Ticket Office Supervisor position at ASM Global?

This listing links directly to ASM Global's Workday application page. You can apply directly on ASM Global's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.