Ticket Seller

About the role

• POSITION: Ticket Seller
• DEPARTMENT: Finance
• REPORTS TO: Director of Finance
• FLSA STATUS: Part Time - Hourly Non-Exempt

Summary

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Ticket Seller at the Shreveport Convention Center/Municipal Auditorium in Shreveport, Louisiana. Under direction of the Box Office Manager & Director of Finance, the Part Time Ticket Seller team member's primary responsibilities include the following functions in accordance with ASM policies.

Essential Duties and Responsibilities

• Ability to courteously interact with the public face to face.
• Open and/or closes ticket window as required
• Accurately issue tickets purchased by patrons; accepts payment and makes change accurately.
• Accurate accounting for ticket revenue.
• Maintain a cash drawer.
• Provide information to the public regarding tickets and facility events.
• Direct ticketing issues to the Box Office Manager/Director of Finance.
• Maintain a professional and polite relationship with co-workers, clients, and the public.
• Maintain an organized work area in a professional, neat and clean manner.
• Adhere to Box Office policy and procedures.
• Assist customers with Will Call tickets for events.
• Accept payment and make change before giving tickets to customer.
• Ability to work independently and handle most box office questions without assistance.
• Provide accurate answers concerning events, tickets and schedules of upcoming events in person or on the telephone.
• Balances cash and card drawer with manager at the end of each shift.
• All other duties/responsibilities as assigned.
• Ticket Scanner
• Other duties may be assigned.

Working Conditions

• The working hours are scheduled based on the needs the facility. PART-TIME/ON-CALL scheduling (regular ticket sell hours Tuesday& Thursday 10:00 AM till 4:00 PM and other hours may be required.
• There is no guarantee of hours on a weekly basis.
• Ability to sit for long periods of time.
• Must have reliable transportation and be able to report to work as scheduled.
• Maintain a client service oriented attitude.
• Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays and can work flexible schedules

Qualifications

Education and/or Experience

• High School Diploma or GED equivalent
• 1-year Prior cash handling experience and excellent math skills.

Basic computer knowledge helpful.

• Good communication skills & willingness to work as a team. Must be able to interact successfully with all coworkers and the general public.

Skills and Abilities

• Must be able to speak fluent English and communicate clearly with staff & workers.
• Must be able to work assigned shifts including, nights, weekends & holidays as needed.
• Work independently, exercising good judgment and initiative.
• Follow all oral and written instructions including all policies/procedures, risk management, safety precautions, rules/regulations and emergence procedures established at the facility.
• Meet the physical demands of the job, including lifting, carrying up to 25 pounds, moving, climbing, walking and able to sit for long periods of time.
• Must have sufficient math ability and knowledge to accurately count and handle money at all times.
• Must have basic working knowledge of cash handling procedure and have at least 1 year cash handling experience.

Computer Skills

• To perform this job successfully, an individual should have some knowledge of computers.
• No certifications are required.

Physical Demands

Note

• To Apply
• Yvonne M Young
• Human Resource Manager
• Shreveport Convention Center
• 400 Caddo St
• Shreveport La, 71101